Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Exelon Associate, Retail Ops in HOUSTON, Texas

Description

PRIMARY PURPOSE OF POSITION

Constellation is seeking a qualified professional with proven experience and results to join our Retail Operations team as an Associate to be located in our Houston office.

The Associate position within Retail Operations is responsible for executing the day-to-day workflow activities in the assigned business function areas. This effort includes prioritizing, analyzing, and resolving system generated work queues within the CRM and Order-to-Cash workflow systems, analyzing and resolving issues, and reviewing data discrepancies while providing customer level support to both internal and external parties.

PRIMARY DUTIES AND ACCOUNTABILITIES

Workflow Execution:

Execute day-to-day workflow activities. Review, analyze and resolve open work queues to enable accurate and timely service for customers, interactions with UDCs and internal groups.

Customer Support Research and Response:

Provide customer level support by researching and responding to customer inquiries received from various internal groups.

Communication and Collaboration:

Review and communicate issues to team members, leads and management with emphasis on customer information and system improvement opportunities. Initiate and foster collaboration with team members to ensure seamless customer support and knowledge transfer.

Data Discrepancy Identification and Resolution:

Exercise independent judgment to investigate data discrepancies and take necessary actions to resolve, including working with other functional groups as needed.

Comprehension/Adherence of Policies and Controls:

Maintain a basic understanding of UDC/ISO market rules and ensure assigned workflow processes are following the current market requirements. Ensure that all Sarbanes-Oxley (“SOX”) Key Controls and other company policies are followed.

POSITION SPECIFICATIONS

Minimum:

  • Bachelor’s degree required, although candidates with 5 or more years in equivalent business experience will be considered

  • Intermediate skills with Microsoft Office Applications (Word, Excel and PowerPoint)

  • Ability to communicate effectively and professionally with internal and external parties as required

  • Solid analytical and problem-solving skills

  • Customer service orientation, serving internal and external clients

  • Excellent attention to detail knowing others will depend on it being correct

  • Capable of working independently and taking ownership of responsibilities

  • Strong organizational and time management skills

  • ability to organize and prioritize a fast-paced, heavy workload

Preferred:

  • Bachelor’s degree in Business Administration, Finance, Management, Management Information Technology or Supply Chain Management

  • Advanced knowledge of billing and/or CRM system requirements.

  • Intermediate to Advanced skills in MS Office (Access and Excel).

Qualifications

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

REQNUMBER: 220938

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