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The Cigna Group Agile Product Manager - Evernorth Accountable Care - Hybrid in Houston, Texas

Position Summary

Evernorth Accountable Care (ENAC) is a new business focused on partnering with healthcare providers to form value-based care relationships, improving care for patients and reducing total healthcare costs. The Agile Product Manager will support the build of a variety of capabilities across ENAC including but not limited to, claims pricing and payment capabilities, reporting and dashboards for our providers, and user interfaces to support our internal operations users. This individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish priority of enhancements.

Key responsibilities would include working across multiple agile release trains to break down program-level requirements into features that can be worked by technology teams, facilitating refinement sessions, setting direction regarding the sequencing of work, leading and/or participating in agile ceremonies, and liaising with the ENAC Claims and Provider Operations Leads to ensure release train focus areas are continuously aligned with program-level priorities and objectives. The Agile Product Manager will be responsible for actively collaborating on and approving decisions related to solutioning, ensuring that those solutions deliver the desired business value.

Essential Functions

  • Translate business and user objectives into requirements and acceptance criteria, developing and documenting business requirements in a detailed and timely manner

  • Collaborate in an Agile environment and liaison with team members to effectively communicate business requirements and expectations

  • Document and maintain project plans/roadmaps to effectively manage expectations internally and externally

  • Participate in and/or facilitate ideation and strategy sessions to identify features that will continually enhance ENAC claims, payment, and reporting capabilities

  • Perform business acceptance testing of features in a QA and Production environment to verify accuracy and ensure content is defect free

  • Differentiate when to make certain business requirements decisions independently vs. when to facilitate getting to an aligned decision across business leaders and stakeholders.

  • Actively preparing material and facilitating discussions with the ENAC leadership team to drive key decisions.

Qualifications

  • Bachelor’s Degree in related field strongly preferred.

  • Experience within healthcare required; healthcare claims experience preferred

  • At least 2 years working knowledge of agile methodology and experience interfacing with technology teams in an agile environment required

  • Advanced knowledge of programs like Jira, Jira Align, Confluence & SharePoint

  • Strong writing skills and ability to deliver information clearly, directly, and efficiently in a written format

  • Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business

  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously.

  • Ability to sustain momentum under challenging circumstances, working with all stakeholders and delivery teams

  • Demonstrates strong decision making skills and problem solving techniques

  • Demonstrates ability to work independently and as part of a collaborative team in a fast paced, high volume, rapidly changing environment

  • Ability to predict challenges and seek to proactively head-off obstacles

  • Both technically deep and business savvy enough to interface with cross-functional partners

  • Strong interpersonal, communication, facilitation, and presentation skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 109,900 - 183,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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