Job Information
Michigan Technological University Administrative Aide in Houghton, Michigan
Department: Graduate School
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or .
Job Description Summary
The Graduate Admissions Administrative Aide 8 performs administrative support functions for the Graduate School Admissions Team. This role requires attention to detail, efficient organizational skills, and discretion in handling confidential information. The ideal candidate for this position will be a role model for excellent service as they interact with a diverse population of students, faculty, staff, applicants, and visitors. Provide excellent customer service to a diverse student body population in a professional, friendly, and courteous manner.
Essential Duties & Responsibilities (other duties may be assigned)
Assist with the review of application materials for accuracy and provide completed applications to the program for review.
Be the lead on finding recruiting events, documenting, and creating a schedule with the rest of the admissions team, including registration for approved events and travel arrangements as necessary.
Be the lead for providing phone communications for prospective students and applicant inquiries.
Be a secondary point of contact for Graduate Student Office Assistants to check-in and receive tasks when other admissions members are unavailable.
Provide back up for email communications for prospective student and applicant inquiries.
Triage routine/non-routine requests for information and provide information when appropriate or refer to the appropriate Graduate Director or Graduate Admissions staff members.
Manage the campus visit program for prospective students, including budget, scheduling, and travel coordination.
Consolidating student records in our admissions system.
Admissions and enrollment data auditing and cleanup to ensure data integrity.
Maintaining international institution information in Slate and Banner.
Serve as the primary contact for prospective student password resets and application access issues.
Assist with the processing of official transcripts and proof of degrees for incoming Graduate Students.
Provide assistance to Graduate Admissions for processing proof of funding documents for issuance of immigration documents.
Manage and coordinate admissions requirement meetings for all graduate programs, including scheduling, collection of relevant data, documentation and website updates.
Serve as colleague for Graduate School Admissions staff for special projects, functions, and events as necessary.
Other duties as assigned.
Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in university continuous improvement initiatives.
Demonstrate knowledge and practice of the Family Educational Rights and Privacy Act (FERPA) in all day-to-day operations in order to protect students and confidential/sensitive information.
Apply safety-related knowledge, skills, and practices to everyday work.
Required Education, Certifications,