Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Paychex Implementation Specialist - Advance Partners in Highland Hills, Ohio

Overview

Responsible to support Implementation team tasks and initiatives for onboarding and system setup of client accounts.

Responsibilities

Advance Partners is an entrepreneurial and rapidly growing specialty finance and business services company. Advance provides payroll funding, working capital, back office support and a variety of strategic services to independent staffing firms. Founded in 1998, and based in Cleveland, Ohio, we provide roughly $2 billion in annual financing to over 350 entrepreneurial staffing firms of all sizes. Our mission is to help staffing firms grow. In 2015, Advance Partners was acquired by Paychex, Inc. (NASDAQ: PAYX) a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. Advance Partners is now a wholly owned subsidiary of Paychex, Inc. For more information about Advance Partners visit http://www.advancepartners.com

Please note: The person who fills this role may work a hybrid schedule of at least 2 days in the office in Highland Hills Ohio.

The shift is Monday - Friday approx. 8:30 am - 5:00 pm ET.

  • Assists with the onboarding new clients by providing support to the implementation team with data cleanup, system setup, basic training of external users throughout the onboarding process.

  • Resolves basic client questions with standard troubleshooting methods and helps facilitate next level support as needed.

  • Cultivates strong relationships with clients and internal partners to deliver quality service and operational support.

  • Works with Service team to setup any new business or branches required from existing customer relationships, engaging the appropriate team(s) to facilitate the needed setup and analysis.

  • Timely and accurate completion of tasks in an organized, effective, and positive manner.

  • Will be responsible for setting up external user access to AP systems, data entry of contract setup in appropriate system(s), and maintenance needs around system access & options for external users.

  • Identifies and implements opportunities for process improvements.

  • Supports Implementation team with duties as assigned.

Qualifications

  • Bachelor's Degree in Business Administration/Accounting - Preferred

  • 2 years of experience in Customer Service.

  • Ability to analyze and interpret financial data.

  • Demonstrates customer service skills.

  • Maintains a high degree of professionalism.

  • Demonstrates written communication skills.

  • Demonstrates problem solving skills.

  • Strong verbal communication and listening skills.

*Paychex is committed to ensuring equal employment opportunities without regard to race, ethnicity, color, national origin, religion, creed, sex, pregnancy, veteran status, age, marital status, sexual preference, gender identity, disability, genetic information, or any other legally protected characteristic. We will make reasonable accommodations for individuals requiring them in accordance with applicable federal and state laws. To request an accommodation during the application process, please contact (585) 385-6666.

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