Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

IT Partners,Inc NAVSEALOGCEN ITSS-Network and Computer Systems Admin in Herndon, Virginia

Network and Computer Systems Admin

Description

The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support as needed to resolve user issues or to escalate the trouble ticket for resolution by a technical subject matter expert.

Requirements

Candidate should have at least 3 years of experience in a related information technology environment providing support to users. Ideally the candidate will have experience supporting the Department of Navy logistics and supply chain business systems or similar custom legacy portfolios. Active secret security clearance is required.

· Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions

· Exceptional customer service mannerism and attitude

· Experience with trouble ticketing systems

· Ability to validate configurations and user setups

· Strong problem-solving skills

· Ability to communicate will a wide range of users with varying degree of IT system knowledge and experience

· Ability to manage multiple trouble tickets and prioritize resolution activities

· Strong team player with ability to work with project technical resources

· Experience with JIRA or other documentation tools

· Background with agile development methodologies

· Must have or be able to achieve Cyber Security Workforce Certification, IAT-II.

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