Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Accenture Transaction Processing QA in Heredia, Costa Rica

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at http://www.accenture.com/.

The Transaction Processing Analyst under QA Path is a collaborator with a strong background in a product data market (web scale), such as data analysis and verification, perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on-the-job and classroom trainings.

Key Responsibilities

  • Perform data entry.

  • Data analysis and verification.

  • Customer Service.

  • Provide Trainings / Coaching / Refresher.

  • RETRO Repository (Process Clarification and Recommendation)

  • Dispute Resolution

  • TNA (Trainer needs analysis)

  • RCA (Root causes Analysis)

  • Advance Excel

  • PKT (Process knowledge tests)

  • Quality assurance of data entry

Required Experience

  • 1-year experience on data analysis, quality assurance: 5 Why’s, Paretto, RCA’s, RETRO, TNA, etc.

  • Scheduled from Wednesday to Sunday from 03:00pm to 10:25pm

  • Advance English and Portuguese and Excel skills to review customer’s data.

  • Develop and maintain knowledge of client and their business needs/processes.

  • Bachelor’s degree

  • Previous Experience:3-5 years’ experience in Customer Service

  • Portuguese communication skills

  • Skills

  • Proficiency with Microsoft Office, particularly Excel (e.g. pivot tables, v-lookups, macros).

  • Gathers team metrics.

  • Attention to detail.

  • Customer Service.

  • Team Work

  • Training Skills

  • Adaptability

  • Creative Problem-Solving

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