Job Information
Abbott Customer Service Specialist in Heerlen, Netherlands
ABOUT ABBOTT
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
WHAT YOU’LL DO
Function as the main contact person for Master data related topics.
Responsible for Material, Customer and Price Master File creation & maintenance.
Ensuring that all orders are processed on a daily frequency.
Interact with warehouse to ensure the best possible planning for all processed orders.
Interact with affiliate customers on all thing’s order/shipment related, including QBR’s, shipment confirmation & follow up, complaint handling.
Assure adherence to all quality and regulatory requirements (e.g., ISO14001)
REQUIRED QUALIFICATIONS
Bachelor’s degree/certificate (HBO) or MBO with experience similar role
Knowledge of Microsoft Excel, SAP and/or ERPs
Good collaboration and communication skills
Knowing the business in medical industry
Getting a kick out of being very precise and out of performing in a hectic situation
Excellent communication skills. Capable of managing situations where different parties require tailormade solutions
Good knowledge of the English language in speaking, reading, and writing
Problem solving skills
WHAT DO WE OFFER?
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com