Job Information
Commonwealth of Pennsylvania Unemployment Compensation Operations Manager 2 in Harrisburg, Pennsylvania
Reference #: 4378867 THE POSITION Do you have unemployment compensation (UC) and supervisory knowledge and experience? If so, the Department of Labor and Industry wants to hear from you. As an Unemployment Compensation Operations Manager 2, you will be responsible for overseeing the day-to-day operations of both employer and claimant services. The duties of the position involve the planning, organizing, and managing all unemployment compensation operations and activities for both sections. We are looking for someone with a keen eye for detail, who is self-motivated, and wants to make a difference.
DESCRIPTION OF WORK In this position, you will be responsible for the maintenance of accurate wage information for employees of Pennsylvania covered employers, the gathering and maintenance of wages earned by federal government and military employees, as well as the wages of employees working in other states for the purpose of determining the financial eligibility of those persons applying for UC benefits in Pennsylvania. This work also includes the payment of accurate weekly benefits to claimants and the collection and deposit of overpayment monies in the state treasury. Some of the special services include child support intercept and Interstate billing. Unleash your potential, come make an impact with us!
Interested in learning more? Additional details regarding this position can be found in the .
Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch. Working hours may change based on operational needs. Telework: You may have the opportunity to work from home (telework) part-time, after the successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Unemployment Compensation Operations Manager 1; or Three years of experience in varied office management, supervisory or technical work which involved operations requiring a working knowledge acquired through continuous application of the provisions of the Unemployment Compensation Law; and a bachelor's degree; or Any equivalent combination of experience and training.
Other Requirements: You must meet the . For more information on ways to meet PA residency requirements, follow the and click on Residency.
You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or c ntact us at . Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.