Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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UnitedHealth Group Software Engineering Lead - Service Now in Gurgaon, India

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

  • The ServiceNow Developer is responsible for designing, developing, implementing solutions within the Service Now platform to meet business needs.

  • Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform

  • Can break down the requirements, develop and demo the dashboards and reports to end user/clients

  • Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development

  • Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify all applications for use after the upgrade

  • Coordinate and solve complex technical data and transformation issues

  • Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow

  • Create and maintain system design and operations documentation

  • Develop/administer/customize various modules within ServiceNow

  • Create Incident template forms

  • Develop and analyze reports, dashboard views

  • ITBM applications such as Ideation, Demand, PPM, Resource Management

  • ServiceNow Scripting experience (JavaScript) to develop script including macros, business rules, UI policies, etc.

  • Provide consultation services to leadership regarding optimal usage of the platform

  • Interact with internal customers to scope and build out new and existing workflows that adhere to best practices

  • Data analysis

  • Administration & Enhancements/ Development of Service Catalog

  • Facilitate/administer/support Change tickets

  • Audit Change tickets with respect to Change Management program policies

  • Facilitate Change Advisory Board meetings

  • Support end-user assistance requests

  • Process Incident and routine work request (RITM) tickets assigned to department

  • Other duties as assigning

  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • 6+ years of total experience and a bachelor’s degree

  • 8+ years of experience of overall service management with a solid working knowledge of various ServiceNow applications such as Incident Management, Problem Management, Change Management, Asset Management and Service Catalog/Service Request

  • ServiceNow Systems Administrator Certification

  • ServiceNow Certified Implementation Specialist or ability to attain within 90 days of start date

  • Significant experience in ITBM Configuration and Administration Development, Customization, Migration, Upgrade, and version standardization of ServiceNow Experience developing and customizing core

  • ITBM applications such as Ideation, Demand, PPM, Resource Management

  • ServiceNow Scripting experience (JavaScript) to develop script including macros, business rules, UI policies, etc.

  • Experience/Knowledge with Agile and DevOps principles

  • Worked with cross functional teams

  • Working knowledge of Agile

  • Proven ability to possess solid Analytical, Problem Solving, Leadership, Negotiation, and liaising skills

  • Proven excellent oral and written communication skills

  • Proven solid client engagement and Presentation skills

  • Proven excellent team player

  • Proven strength in building and maintaining the client relationship

  • Proven solid ability to prioritize a multitude of client requests and requirements

  • Proven well-organized self-starter and solid ability to work remotely in a self-directed capacity across multiple engagements

Preferred Qualification:

  • CMDB

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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