Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Insight Global Customer Service Representative in Gulfport, Mississippi

Job Description

  • Assisting customers with online customer care and other self-serve channels

  • Explaining billing issues and understanding common causes of high bills

  • Initiating connection, disconnection, and transferring of electric service while offering products and services that meet our customers' needs.

  • Discussing rate / billing components and educating customers about their energy usage

  • Assisting customers with payment arrangements through our self-serve channels

  • Reporting outages and dangerous or hazardous situations

Hours During Training (6-8 Weeks):

On-Site M-F 8-5

Shifts After Training: Onsite M-F While on Contract

7-4

8-5

9-6

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- Tech savvy (very important)

- Naturally curious able to resolve issues

- Excellent multi-tasking skills -- able to type while on a call

- Billing and/or collections experience

- Empathetic and resourceful

- Able to articulate information well

- Self-aware and have the drive to take ownership of their career.

- Dependable to their core and have the tenacity to show up and work hard even when the going is tough.

- Professional with excellent communication - Preferred call center backgrounds: banks, retail, food industry

- Upselling experience

- Any degrees or certifications

- Retail and/or sales experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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