Job Information
EPAM Systems, Inc. Senior System Administrator Engineer in Guadalajara, Mexico
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
DESCRIPTION
You are curious, persistent, logical and clever – a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior System Administration Engineer . Scroll down to learn more about the position’s responsibilities and requirements.
RESPONSIBILITIES
Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services
Provide technical assistance and support as part of a global 24x5-support organization
Work closely with Engineers and Product Managers to improve the product and make our customers successful
Change requests and incident ticket handling for the remaining Infrastructure Teams - Incident Management, Problem Management and Change Management
Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
Follow notification and escalation procedures
Follow standards for communications with business involving operational issues
REQUIREMENTS
At least 3 years’ experience as a Systems Engineer or a combination of Networking and System Administrator
Strong knowledge of Linux/UNIX and Windows Server
Familiarity with shell scripting
Familiarity with multitasking and multiprocessing
Capable to setup monitoring, conduct performance audit and performance optimization
Strong understanding of administration (user accounts, permission models, access control)
Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.)
Experience troubleshooting Linux performance (CPU, memory, I/O)
Strong troubleshooting skills and familiarity with common Linux troubleshooting tools (vmstat, iostat, lsof, strace)
Familiarity with SQL
Familiarity with cloud computing
Strong business ownership and customer focus
NICE TO HAVE
Experience in VMs (Google Compute Engine, VMware, Amazon EC2, etc.)
Familiarity with BigQuery, Cloud Storage and CloudSQL
Coding ability in one or more languages (Java, Python, C++ etc.)
Familiarity with software commonly used on VMs (MongoDB, Hadoop etc.)
Experience in deploying and managing distributed systems and clusters
Familiarity with web and mail protocols (HTTP, TLS, SMTP, etc.)
Expected to be able to follow and understand a defined ITIL/ITSM process, train other team members, and contribute in process improvement
WE OFFER
Career plan and real growth opportunities
Unlimited access to LinkedIn learning solutions
International Mobility Plan within 25 countries
Constant training, mentoring, online corporate courses, eLearning and more
English classes with a certified teacher
Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
Flexible work schedule and dress code
Collaborate in a multicultural environment and share best practices from around the globe
Hired directly by EPAM & 100% under payroll
Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
13 % employee savings fund, capped to the law limit
Grocery coupons
30 days December bonus
Employee Stock Purchase Plan
12 vacations days plus 3 floating days
Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
Monthly non-taxable amount for the electricity and internet bills
CONDITIONS
- By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice (https://www.epam.com/applicant-privacy-notice) and Policy (https://www.epam.com/privacy-policy)
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.