Job Information
Staffmark Investment, LLC Customer Service Representative I in Grove City, Ohio
Hunter Hamilton is excited to partner with a leading logistics company in Columbus, OH, to fill the role of Customer Service Representative I. This is an excellent opportunity for individuals with a passion for providing exceptional customer service in a fast-paced environment. Responsibilities: - Assist customers and business partners promptly and courteously via telephone and email channels. - Handle customer complaints and inquiries professionally and efficiently. - Diagnose, assess, and resolve problems or issues with keen attention to detail. - Monitor the progress of delivery routes and ensure timely resolution of any issues. - Scan haul-away pods and verify stamps accurately. - Process changes or cancellations to delivery orders with precision. Requirements: - Proficiency in Microsoft Office programs including MS Project, Word, Excel, and PowerPoint. - High school diploma or equivalent qualification. - At least 1 year of related experience, preferably within a call center environment. - Strong customer service skills with a proven ability to satisfactorily resolve issues. - Exceptional multitasking abilities with superb organizational skills. - Capacity to thrive under pressure and deliver solutions that exceed customer expectations. If you are a motivated individual who excels in a dynamic customer service role, we want to hear from you! Join our team and contribute to our commitment to delivering outstanding service to our customers and business partners. Schedule: Monday to Friday, 8:00 AM to 4:30 PM. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Hunter Hamilton Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training,