Job Information
Hyster-Yale Group Trainer I-III in Greenville, North Carolina
Job Title
Trainer I-III
Job Family
Job Description
What starts with YOU, moves the world!
Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Technical Trainer I-III at our facility located in Charlotte, NC .
What you will do:
Deliver our technical training programs on different platforms such as Train-the-Trainer, Instructor Led Classroom, Field Training, Webinars, Virtual Classroom, Product Launch workshops, or other training events.
Deliver effective learning programs at various locations.
This position interfaces with customers, dealers, service teams, and key stakeholders.
Emotional intelligence and professionalism to interact with team members.
Technical ability to read and understand electrical and hydraulic schematics.
Expertise in specific topic areas and mechanical comprehension.
Presentation and facilitation skills are required in this position.
Responsible for delivering programs consistently across Hyster Yale Group dealers and internal service teams.
Trainers will also function as Subject Matter Experts for development and revision of materials.
In this role the Trainer will provide the expertise in product and technical areas which enhance the credibility of program offerings.
It is expected that the Trainer will keep their skills sharp and stay up to date with Hyster Yale Group products by attending product launch meetings, and service roundtables.
The Trainer will understand and support adult learning theory and work with the development team this into all training materials.
Reinforce all aspects of learning and facilitation to develop a continuing education mentality across all learning platforms.
Reinforce hands on learning with product exercises.
Expected to be an advocate for the developmental solutions provided by the department.
These solutions may take the form of additional training days, developing additional training materials to printed materials, custom projects, or other solutions as the need arises.
The Trainer will continued provide support of new products using a blended learning approach.
Who you are:
Professional in appearance, behavior, routines, and style.
Decisive and adept at problem solving.
Has the ability to make educated decisions.
Articulate and informative communicator that can comfortably converse across different groups.
Passionate about our products and our people.
Enthusiastic about educating people about our products in an informative, technical, and captivating way.
Identify a learner’s comprehension and addressing the needs of the individual.
Performs well while traveling.
Skills, Experience & Abilities
Presentation skills.
Coaching, mentoring, and giving feedback to the learners.
Manage the training classroom learning experience and the student performance.
Deliver the information and facilitating the technical training programs in person or virtually.
What you will need:
The minimum experience and formal training for this position will be one of the following:
Level I:
Bachelor’s Degree preferred. Experience will be considered in lieu of a degree.
3 to 5 years with bachelor’s degree or 7 to 9 years without bachelor’s degree required of relevant of experience in product management, marketing, training, engineering, service, aftermarket, operations, and/or sales and marketing (preferably in material handing industry).
Training certification or similar experience preferred.
Lift Trucks Operations
Product, Industry, or Process Expertise
Level II:
Bachelor’s Degree preferred. Experience will be considered in lieu of a degree.
5+ years with bachelor’s degree or 9 years without bachelor’s degree required of relevant of experience in product management, marketing, training, engineering, service, aftermarket, operations, and/or sales and marketing (preferably in material handing industry).
Training certification or similar experience preferred.
Lift Trucks Operations
Product, Industry, or Process Expertise
Level III:
Bachelor’s Degree preferred. Experience will be considered in lieu of a degree.
5-7 years with bachelor’s degree or 9-11 years without bachelor’s degree required of relevant of experience in product management, marketing, training, engineering, service, aftermarket, operations, and/or sales and marketing (preferably in material handing industry). Training certification or similar experience preferred.
Lift Trucks Operations
Product, Industry, or Process Expertise
Who we are:
HYG designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, HYG have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.
What we offer:
Hyster-Yale Group offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
#LI-RITB
#LI-Hybrid
Job ID
1609
Employment Type
Full time
Work Hours
40
Travel Required
50-75
Primary Location
HYG US Greenville, NC (Headquarters)
Address
1400 Sullivan Drive
Zip Code
27834
Field-Based
No
Relocation Assistance Available
No
We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled