Job Information
ASSOCIATED BANK NA Field Services Engineer in GREEN BAY, Wisconsin
JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Participates in the planning, organizing, installation, relocation, and maintenance of computer systems, peripherals, communications, data circuits, network hardware, technology kiosks, digital signage, ATM\'s, IP telephones, and related equipment. Resolve medium level problems and situations. Assist in the training and coordination of Field Engineer I level technicians. Provide superior hardware installation, configuration, maintenance, and software support services. This person will, Respond to Customer requests for On-Site Hardware Repair Services, use company provided parts, tools, and vehicle to resolve such problems to the customers satisfaction. Expedite difficult service issues to appropriate IT support personnel to ensure timely resolution of the problem. Configure, troubleshoot, and repair laptops for colleagues as requested. Manage laptop deployments and returns as colleague\'s transition or new requests come in. Troubleshoot computer & IP telephone connectivity or communication problems and determine if the problem is network related, the result of PC software/hardware failure, or Telephone hardware failure. Collaborate with other IT support personnel as necessary to resolve the issue. Complete the necessary Preventive Maintenance and Inventory Audits on all IT equipment following the Field Engineer written procedures/guidelines. Assist in the administration of the Inventory system to ensure its accuracy. Review hardware service history and recommend replacement or relocation of equipment with unsatisfactory performance. Present recommendation to Field Service Lead. Provide Audio/Video/Laptop set up and technical support for the Executive Team and other Lines of Business as needed. Collaboration with key Executive members is critical to the success of the presentations. Assist in the evaluation of all new hardware technologies for usability, functionality, cost effectiveness, and durability. Requirements Education Associate\'s Degree in Computer Servicing, Network Servicing, Electromechanical Technology Servicing or equivalent combination of education and experience... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A00F2C6E89934464