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Grand Rapids Community College Bridges to College (B2C)- Success Navigator in Grand Rapids, Michigan

Bridges to College (B2C)- Success Navigator

Job ID 1660

March 5, 2024

Department: Strategic Outreach

Employee Group: http://www.grcc.edu/humanresources/employeegroups/contingentemployees

Schedule: 28 hours - position until 10/31/2024

5 positions in the Main Campus (Grand Rapids)

2 positions open for Lakeshore Campus (Holland)

Compensation: $18.66

Reports to: Dean of Strategic Outreach/Program Manager

Posting Closes: Open until filled

SUMMARY

The SLA Success Navigator Bridges to College Raider Ready will provide direct services to recent high school graduate students in support of the College's efforts to increase student college readiness, persistence, retention, certificate/degree completion and successful transfer. In collaboration with the program manager or SLA Coordinator, this person will operate and assist in a case management student services role, focused on retention management, promoting post-secondary education, and intervention during the program. Activities include recruiting, assessing, monitoring and following up with students to ensure successful program completion.

ESSENTIAL FUNCTIONS

• Communicate with high school counselors and administrators, business leaders, community organizations, and other potential partners in our community to recruit prospective participants to the College. • Assist with planning, coordination and providing information of the program activities and student engagement on and off campus such as campus tours, field trips etc. • Chaperone student excursions • Check in with students during breakfast and lunch times • Provide case management services: • Monitor student attendance • Record notes of student interactions and track student program progression • Assist with providing intake assessments of individual student skills and characteristics. As well as placement assessments such as Accuplacer, English Blackboard, ALEKS testing, etc. • Track and monitor student progress toward goal achievement. • Engage in regular communication with trainers on support strategies for students. • Develop and update student profiles to determine needed student supports and services throughout the duration of the summer program, encouraging program completion and goals based on their assigned caseload. • Utilize Customer Relation Management (CRM) software to manage prospective student and applicant communication and outreach plans, as well as case management efforts to improve recruitment and enrollment • Assist with information sessions for the College, distribute informational material and respond to inquiries at on and off-site recruitment and outreach programs. • Attend regular team meetings and training. • Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position. • Other duties as assigned by the Dean of Strategic Outreach and Program Manager

JOB SPECIFICATIONS

Education Credentials

• Associate's degree or comparable combination of relevant education and experience required. • Bilingual Spanish - English preferred.

Work Experience

• Work experience with at-risk and diverse populations required. • Ability to relate to diverse high school student populations. • Experience in higher education and administrative settings are preferred. • Skilled in the planning and implementation of events and programs. • Candidates must have a high level of experience using and developing technology. • Excellent formal presentation skills for small and large groups while presenting a strong professional presence.

METHOD OF APPLICATION

GRCC is only accepting online applications for this position athttps://www.grcc.edu/jobs. Submit a cover letter and resume. The

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