Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Insight Global Business Systems Analyst in Goleta, California

Job Description

The Customer and App Support team at UCSB is looking to bring on a Business Systems Analyst to support their user assistance and production while members of their existing team shift their focus to a training development program. The end users this person will interface with are UCSB faculty and staff. The BSA will act as the initial point of contact for campus for incoming queries and issues related to Kronos WFC (Workforce Central) including: responding to queries either within the service desk application (ServiceNow) or over the phone, walking customers through problem solving processes, and following up with customers, provide feedback, and seeing problems through to resolution. Additionally, they will work with other System Administrators on implementation efforts for system enhancements. It is imperative that this role has excellent written and verbal communication skills, as they will be documenting ticket solutions and end results.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Technical Requirements:

  * 3+ years of experience in providing help desk support and training to end users

  * 2+ years of experience providing REMOTE support to end users

  * Technical knowledge of Kronos WFC (Workforce Central)

  * Knowledge of ITIL (Information Technology Infra Library) practices

  * Experience in Human Capital Management and Payroll

  * Ability to resolve 100 tickets a month on average

Soft Skill Requirements

  * Ability to capture and learn new concepts quickly.

  * Strong client-facing customer service and communication skills.

  * Strong verbal, written communication, and presentation skills; to interpret and communicate complex information in a clear and concise manner.

  * Attention to detail and accuracy; organizational and time management skills.

Ability to prioritize, meet deadlines, and be confidential. * Experience with ServiceNow

  * Background working at UCSB or in higher education (HUGE PLUS) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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