Job Information
Petco Animal Supplies Stores, Inc Dog Trainer in Gig Harbor, Washington
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco's mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs. You will provide one-on-one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you'll also be actively engaging with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents. You'll positively impact the health and wellness of pets by providing recommendations on healthy nutrition, world class services and essential supplies. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Dog Trainer role consists of 2 core responsibilities: Provide World Class Dog Training Services Attend and successfully pass Petco's 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor. Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap. Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience. Keep accurate records of training sessions, progress, and pet parents' feedback. Maintain confidentiality and professionalism at all times. Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents. Complete and apply ongoing training programs to maintain a high level of expertise in the role. Provide 360-Degree Solutions for all Petco Guests Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs. Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms. Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals. Perform related duties to support the Pet Care Center in achieving its performance goals. Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents. Complete cash register transactions and support guests with their OMNI shopping experience as needed. Adhere to established operational guidelines, policies, and procedures. Promote a positive cultu