Job Information
Edwards Lifesciences Field Training Manager THV, Iberia in Galicia, Spain
Innovation starts from the heart. At Edwards, we put patients first.
Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
As Field Training Manager you will ensure and support a best-in-class EMEA Professional Education Program for HCPs and internal audience, including new starters training events, while also managing relationships with multiple vendors, ensuring coordination and administration of the events.
How you will make an impact:
• Assess and develop professional education projects for innovative technology (e.g., TO, HPI), define business requirements, prioritize deliverables, negotiate with stakeholders (e.g., users, internal and external technology solution providers) and ensure consistent field implementation in close collaboration with other departments.
• Develop, strategize, and lead the deployment of professional education program within the Iberia region in partnership for HCPs and internal audience, including new starters training events.
• Manage relationships with multiple vendors and with the project team (e.g., BUM, Account Managers) including the budget, negotiation, contracting, establish and maintain project timelines, track and drive communication to stakeholders.
• Manage HCP engagements through educational training pathway.
• Measure effectiveness of educational tools, resources and programs, including content accuracy and meeting expectation of business and education needs; Develop plan to address concerns and/or recommendations for improvement.
• Ensure that trainings are in compliance with Edwards standards.
• Coordinate with field staff to provide material for local trainings.
• Estimate product demonstration material needs and assess requirements and budget for current and future product demonstration material.
• Collaborate with relevant departments (Supply Chain, Global Marketing) to ensure availability of the product.
What you will need (Required):
Bachelor's Degree in related field plus 8 years of previous related experience.
Healthcare management experience.
Availability to travel within the Iberia region and all over EEMEA (50% of the time approximately).
What else we look for (Preferred):
• Proven successful organizational and project management skills.
• Proven expertise in Microsoft Office Suite
• English fluency required; Ability to speak 2 or more languages (e.g., German, French, Spanish, Italian, Portuguese) preferred.
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards.
• Extensive knowledge and understanding of policies, procedures, and guidelines relevant to professional education.
• Strict attention to detail.
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization.
• Ability to manage competing priorities in a fast paced environment.
• Must be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management.
• Maintain a strong relationship with the regional sales team, clinical specialists, and training to ensure effective and optimal integration of efforts.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.
What is it like to work at Edwards Lifesciences in Iberia?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in Iberia also offers the following benefits:
Competitive Compensation and Benefits package
Flexible working hours, remote working
Pension plan
Life Insurance
Medical plan
Service Awards
Enhanced Leave benefits
Employee Stock Purchase Program
Employee Assistance Program
Comprehensive Wellness program including gym membership reimbursement, subsidized massages, mindfulness sessions, educational events, charity activities and much more.
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.