Student Veterans of America Jobs

Position Overview: The Assistant General Manager will work under the direction of the General Manager alongside the balance of the Branch Management Team and Service Technicians at the branch office utilizing technology provided by the IT and Logistics Departments to assist in the day to day management and operations of the Branch Office. The Assistant General Manager has the responsibility to ensure the Branch Management Team works hand and hand with the Service Technicians to meet the needs of the customers while complying with all applicable OSHA, DOT and LES work rules and regulations. Essential Functions The Assistant General Manager is responsible for understanding the P&L for his/her branch office. Additionally, he/she will assist the General Manager to stay within the budgeted expenses each month (whenever possible) and help guide the branch office to successfully meet the revenue and EBITIA goals each month. Assist the General Manager in reporting and reviewing financial updates with both upper management and your Branch Management Team as required (daily, weekly and monthly). Assist the General Manager in generating and presenting client project estimates and proposals of service as required (daily, weekly and monthly). Report and review project updates with both the General Manager as well as the Branch Management Team as required (daily, weekly and monthly). Work with the Branch Management Team to perform vehicle and equipment inspections on the required frequency (daily, weekly and monthly). Ensure that the Service Technicians are in their provided company uniform, the vehicles are kept clean, orderly, and equip to represent a professional and positive image of the company at all times. Keep an onhand inventory of supplies/tools and commonly needed equipment and supplies to minimize lost time due to outages while preventing an overstocked situation. Work closely with drivers to troubleshoot vehicle and equipment issues. Complete and/or check the daily, weekly and monthly paperwork (I.e. logs, work orders, DVCRs, payroll, downtime reports, missed services, etc.). Assist in managing an On call policy including scheduled coverage of nights and weekends. Assist the General Manager of the branch office to maintain a proactive approach to employee and customer relations, conflict resolution, customer retention and relationship building through ongoing communication (face to face, telephone or virtual). Must be familiar with standard LES best practices and procedures when conducting business with employees and customers. Know, understand, and comply with the regulations & permitting requirements for all entities in your area of responsibility. Ensure that the Service Technicians are in uniform, the vehicles are clean, and that both represent a professional and positive image of the company at all times. Ensure that drivers conform to all applicable OSHA, DOT and LES work rules and regulations. Work closely with the General Manager to maintain a proactive approach to fleet maintenance and outside vendors to ensure the best possible service and costs for vehicle and equipment repair and maintenance. Work closely with the Branch Management Team, and Service Technicians to understand every piece of equipment in your fleet. Assist the General Manager in maintaining a proactive approach to fleet maintenance and outside vendors to ensure the best possible service and costs for vehicle and equipment repair and maintenance. Manage and maintain an onhand inventory of supplies/tools and commonly needed equipment and supplies to minimize lost time due to outages while preventing an overstocked situation. Relay all needs to the General Manager for final approval. Monitor and provide performance feedback to the General Manager, Branch Management Team and Service Technicians on a consistent and timely bas