Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Staples ServiceNow Administrator / Developer /Software Engineer III in Framingham, Massachusetts

Staples is business to business. You’re what binds us together.

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

What you’ll be doing:

As part of the Enterprise Tools Engineering team at Staples, you’ll bring your ServiceNow subject matter expertise to bear by innovating, integrating, and automating to improve efficiency and productivity with our ServiceNow platform. You will also partner closely with multiple cross-functional teams including ITSM, HR, Security, Vendor Management, and CMDB to deliver smarter workflows for over 45,000 Staples associates.

You’ll seek continuous improvement by applying best practices and making recommendations to leadership on opportunities to leverage ServiceNow to solve complex business problems and improve user experience, performance, and quality of service. You will help administer our ServiceNow platform and help develop our roadmap while meeting specific business needs.

What you bring to the table:

  • Demonstrate strong customer focus with excellent organizational and communication skills

  • Execute strong cross-functional collaboration and leadership

  • Adapt and innovate to ensure the success of both Staples and the Enterprise Tools Engineering

  • Constantly challenge yourself by actively seeking new ways to grow using both formal and informal development channels

  • Foster an inclusive environment by welcoming diversity

What’s needed- Basic Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Engineering or a directly related field

  • At least 5 years of experience with:

  • Acting as a Service Now Administrator / Developer

  • Leveraging ServiceNow Admin/Implementation Specialist, Foundation, JavaScript, and HTML knowledge

  • Developing and maintaining Change, Incident and Problem Management applications, including Business rules, Script Includes, UI Script, Client Script, UI Policy, workflows, Assignment rules, SLA`s, views, email notifications and templates

  • Supporting ServiceNow Service Catalog and Requested Items related artifacts

  • Implementing general settings such as incident, problem, change, and SLA

  • ServiceNow Discovery

  • CMDB (Configuration Management Database)

  • REST/SOAP API integration

  • Service Catalog configuration, for example, creating service requests for multiple stakeholders (App teams, HR, Incident Management team, etc.)

  • ServiceNow Portal configuration working in Angular JS.

  • Flow Designer to build catalog workflows / integrations.

  • Creating and updating: Order Guides, Catalog Items, Record Producers, Requested Items, Tasks, Email templates, Inbound actions, Business rules, Script Includes, UI Script, Client Script, UI Policy, Data Imports and Transformation Maps.

  • Agile/Scrum/SAFe methodology

  • At least one of the following certifications:

  • CSA – Certified ServiceNow Administrator

  • CAD – Certified Application Developer

What’s needed- Preferred Qualifications:

  • Virtual Agent /Natural Language understanding

  • Performance Analytics Application

  • PowerShell scripting

We Offer:

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

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