Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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HP Inc. Returnship - Technical Customer Care Representative in Fountain Valley, California

HPs HorizonPulse Returnship Program supports experienced professionals who have taken a career break of 2 years or more and are ready to re-enter the workforce.​ Our 16-week Returnship program offers participants professional work experience and customized programming, where they will gain valuable skills, knowledge, and support through mentorship, training, and networking opportunities, ultimately empowering them to seamlessly transition back into the workforce to achieve their career goals.

The program runs: 16 September 2024-16 January 2025

Step into the thrilling world of gaming with us, where we don't just offer support, we revolutionize the gaming experience. Our experts are game-changers, enhancing every gamer's journey. This is more than a job, it's a mission to deliver unparalleled service in an industry we love. Be part of a HyperX that's redefining gaming, creating immersive experiences, and fostering a vibrant community. Turn your gaming passion into a career and make a real impact. Ready to hit 'Start'?

Under general supervision, the customer service representative's responsibilities are to coordinate the warranty of HyperX product for replacement. Assist customers inquiring on configuration, pricing and availability of product information on our website. The representative is responsible for researching and resolving complaints to ensure customer retention and satisfaction. Performs other duties as assigned.

Responsibilities:

  • Processes and assists internal and external customers returning HyperX product(s) for replacement. Determines and collects necessary information for customer service contact database to complete the return process.

  • Assists domestic and international customers via phone, email, and chat, in upgrading/configuring systems and responding to basic technical questions regarding HyperX and their products.

  • Calls, emails, and chats, requests from customers with questions or concerns with their HyperX orders or warranty replacements.

  • Verifies and maintains customer service documentation, files, and records using applications such as a customer service contact database, MS Word and Excel.

  • Resolves external and internal customer service issues independently with general supervision.

  • Uses a combination of pre-established guidelines, creativity, and independent judgement to make decisions and to accomplish goals and objectives.

  • Willingness to work additional shifts, if necessary, typically during the months of October through February and/or during peak vacation periods.

Experience and skills needed:

  • High school diploma or equivalent

  • 1-3 years of working in Customer Service or equivalent

  • Must be able to speak, read, and write English fluently

  • Must be proficient with Microsoft Excel and Word.

  • Intermediate typing skills and computer skills are required

  • Excellent communication and customer service skills are required

  • Knowledgeable in common practices, concepts, and procedures

  • within the customer service field

  • Experience in a call center environment.

  • Ability to speak, read, and write Spanish and/or French fluently

HP offers a comprehensive benefits package, including:

Dental insurance

Disability insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Per the California state statute, the estimated range of compensation for this job in that location , at the time of this posting, is $57,000 - $65,000. This position may be eligible for incentive pay, for openings where this is applicable.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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