Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Antech Diagnostics IT Support Technician in Fountain Valley, California

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

PURPOSE OF JOB:

The IT Support Technician will report directly to the IT Support Manager troubleshooting and configuring individual PC’s, network connections, email servers and other local software/hardware on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to satisfactorily perform each essential function. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide support to off-site lab staff/facilities and pathologists

  • Provide After-hours support for labs nationwide

  • Troubleshot network connections, thin clients, dumb terminals and PCs

  • Provide hands-on technical support for hardware such as servers, desktops/laptops, printers, TN and IP phones, and other peripheral and IP-based devices, mobile devices, physical connectivity to the company’s LAN, data/voice cabling; and software such as office productivity and business applications, internally developed applications, computer operating systems, web applications, and various drivers

  • Troubleshoot clients’ PCs via remote access (VNC, MS Remote and Teamviewer)

  • Schedule and perform network improvements, data recovery, security audits, upgrades, backup of vital systems and repairs.

  • Configure and maintain email servers, including Microsoft Exchange

  • Perform virus, malware and spyware removal from networks and individual PCs

  • Perform on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair

  • Isolate and determine root cause of complex technical problems.

  • Work with telecommunications companies to resolve issues with circuit issues, opening and closing trouble tickets.

  • Support development and implementation of networking projects and new technology installations.

  • Assist with breakdown and set-up of new laboratories.

  • May be asked to participate in enterprise initiatives, special projects and other duties as assigned.

EDUCATION/EXPERIENCE:

  • High School Diploma or equivalent; bachelor’s degree preferred.

  • Minimum 2 years of IT experience

  • Previous troubleshooting experience with end users preferred

  • Operating Systems: Windows XP and 7, Windows Server 2003 and 2008, Exchange 2003 and 2010

REQUIRED SKILLS AND ABILITIES:

  • Ability to thrive in a team environment

  • Strong organizational skills, ability to manage multiple tasks with minimal supervision

  • Computer literacy and working technical knowledge of network and PC operating systems

  • Knowledge of laboratory procedures and workflow is helpful

  • Experience with network troubleshooting

  • Quick learner who is able to learn new technologies and web programming languages independent of formal training

  • Excellent problem solving, critical thinking and analytical skills

  • Outstanding oral and written communication skills

PHYSICAL DEMANDS:

  • Extensive sitting, phone, and computer use

  • Extend and reach with hands and arms and use hands and fingers

  • Occasionally required to bend, kneel, stoop, or crouch

  • May be required to lift, move, and carry up to 50 lbs.

  • Specific vision abilities required including close vision, color vision, depth perception, and the ability to adjust focus.

  • Hearing ability to effectively communicate via the telephone and in person

  • Ability to communicate verbally on the telephone and in person

  • Fluency in the English language

  • Extended hours may be needed

The Target Pay Range for this position is $24 - $28 hourly. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

Workplace Essential (United States of America)

We are a rapidly growing, stable company with excellent advancement opportunity. We offer a great benefits package and associate pet health benefits too! If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at Antech Careers (https://www.antechdiagnostics.com/about/careers/)

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