Visa Senior Manager, Global Insights in Foster City, California
Do you have a passion for delving into data to find connections that spark amazing insights that drive business results? Do you seek out challenging work that will flex your intellectual muscles? If you do and you like to collaborate with similar minded people, the Global Insights & Analytics team has an exciting opportunity for you to use your skills to provide momentum for the future of our company and brand. This role is responsible for market research, data analysis and other global strategic initiative support within the Global Insights & Analytics team. The preferred location for this position is in Foster City, California. We will consider remote hub location opportunities outside of the Bay Area (/Atlanta, Miami)/ for the right candidate. Under the direction of the Director – Global Creative and Campaign Insights: * You will be an integral member of the global consumer insights and analytics center of excellence that supports Visa's global Brand and marketing organizations. * You will manage global creative testing and campaign measurement initiatives across five geographic regions. * You will scope learning agendas, measurement plans and conduct related testing and analyses to advance creative excellence at Visa. * You will support the execution of high-impact program improvement recommendations that create value for Visa’s strategic initiatives. * You will find and create opportunities for analytical synergy with analytics, data science, and marketing mix teams. Prior experience conducting primary market research from questionnaire design through implementation is required. Experience in data analysis, business analytics and continuous measurement using SAS, SPSS, Tableau or other analytic and data visualization tools is preferred. Basic Qualifications * 8 years of work experience with a Bachelor's degree or at least 8 years of work experience with an advanced degree (Master's/MBA) - the majority of your work experience is related to market research. *Preferred Qualifications* * 10 - 12 years of work experience with a Bachelor's degree or 7 years of work experience with an advanced degree (Master's / MBA) * 6 or more years' experience managing primary quantitative and qualitative market research at a large global organization or with a leading, globally respected market research agency. * You have prior experience managing large market research ongoing measurement programs in a highly matrixed environment * Experience conducting consumer (B2C) and B2B research a plus though not required. Foundational understanding of branding, advertising (traditional and digital), campaign performance measurement and strategy a plus * A background in payments, financial institutions, and consumer lending a plus but not required. * You are intellectually curious and analytically rigorous, strong attention to detail, a sense of urgency, a proactive approach, strong planner and problem solver. * You display strong written and verbal communication and presentation sklls, including the ability to translate analyses into easily digestible stories for senior management consumption; Must be fluent in English. * You are naturally curious, intellectually honest, and an emotionally mature partner as you collaborate with teams to build innovative new approaches to evolve our consumer insights generation to ensure it remains leading edge. Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law. _Work Hours:_ Varies upon the needs of the department. _Travel Requirements:_ This position requires travel 5-10% of the time. _Mental/Physical Requirements:_ This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.