Job Information
Parker Hannifin Corporation Customer/Production Program Mgr-Aerospace in FORT WORTH, Texas
Customer/Production Program Mgr-Aerospace
Location : FORT WORTH, TX, United States
Job Family : Program Management
Job Type : Regular
Posted : Apr 18, 2024
Job ID : 48412
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Job Description
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Parker Aerospace, an operating segment of Parker Hannifin Corporation, is one of the world’s leading producers of flight control, hydraulic, fuel and inerting, fluid conveyance, thermal management, and engine systems and components for the aerospace industry. We design and build equipment for virtually every aircraft and aero engine being produced in the world today.
In addition to game-changing technology, our customers look to us for shorter lead times, lower costs, higher reliability, and lifetime support. All coupled with the positive attitude and innovative thinking of a true business partner.
Parker Aerospace provides unmatched performance for both our customers and shareholders, built on a foundation of core company values. As a result, our business growth is impressive and consistent. Best of all, our team members share in the success resulting from that growth.
· We offer competitive vacation and 13 paid holidays
· 401(k) with a 5% matching contribution with immediate investing
· Competitive annual bonus incentive plan
· Health and dental options effective day 1!
SUMMARY:
Manages and is accountable for the contract performance for divisional programs to achieve business objectives throughout the program lifecycle for a number of assigned customers. Serves as the customer advocate and ensures effective program management processes, schedule, cost, resources, risk, project change management, and commitments to customers are met.
Manages a program or combination of programs of moderate scope and complexity. Programs typically are for a defined set of customers, market segment(s) or product line(s). Program scope is generally evaluated based on non-recurring engineering (NRE) cost of the program(s).
SCOPE/SUPERVISION AND INTERACTION:
Does Not Have Direct Reports
Provides leadership and is primarily responsible for a matrix team (typically less than 40 FTE from varying cross-functional areas) and may have direct reports. Has regular interaction with customers and Division team leaders; coordination may cover multiple sites or may cross divisions. Typically reports to division staff or a business team leader.
ESSENTIAL FUNCTIONS:
Serves as primary point of contact for a number of customers and responsible for all elements of customer management. Acts as customer advocate internally and represents entire division externally.
Ensures customer requirements are met and are in the best interests of Parker by creating the program charter, baseline plan, and other program management components. Ensures that the cost basis and/or pricing is correct by evaluating resource requirements and performing risk analyses. As described by AGS PRM-01 (Program Management Policy).
Responsible for integrated program schedules, data integration, tracking of financial and quality performance, and implementation of corrective actions covering all areas of program responsibility. Addresses critical issues on complex programs and leads the team to develop action plans to improve performance.
Leads the development of program plans covering mature and new product development programs. Participates in program planning efforts; directs all phases of programs throughout the program lifecycle.
Organizes and leads programs by defining and identifying required expertise; provides feedback on contribution land performance to team members and/or their direct manager if in a matrix role. Responsible for plans, budgets, staffing, training, and development of direct staff.
Oversees and approves task planning on programs including resource requirements and effort estimates related to program performance. Establishes and communicates overall priorities and changing program requirements to functional areas.
Ensures successful customer relationships by responding to all customer requests and serving as the primary point of contact for assigned program activities, status and problem resolution. Is responsible for the negotiation of contract changes related to scope management.
Serves as key presenter and facilitator at major program reviews. Ensures meeting actions are documented and communicated.
Acts as a consultant to management on specific programs or overall program management. Establishes goals and objectives required to complete programs. Provides mentoring within program management and leadership to varied project teams.
Maintains professional and technical/product knowledge by attending educational workshops, reviewing technical/specialty publications, and/or participating in professional associations. Shares specialized knowledge with others and serves as a resource on program management principles and practices.
JOB REQUIREMENTS:
Bachelor’s degree in engineering, Sciences, Business, or a related field. PMP certification required, typically within 6 months of assignment; advanced degree (MS/MBA) and additional certifications (e.g. PgMP, PMI-RMP) preferred.
Demonstrated ability to perform the essential functions of the job typically acquired through ten or more years of related work experience, including four or more years leading multiple projects/programs of varying complexity and scope and direct leadership of teams or customer account management. Prior cross-functional and business experience preferred.
In-depth knowledge and proficiency with program management processes, methodology, and architecture.
Ability to effectively demonstrate business skills and lead cross-functional matrixed teams across a suite of related projects.
Thorough knowledge of industry practices and the marketplace associated with fielded product or service.
In-depth knowledge of aerospace commercial or military contracting and procurement requirements and understanding of financial and labor cost systems and production processes.
Proficient in the use of business applications software and the ability to use specialized project management and financial applications.
Ability to analyze and interpret complex policies, contractual language, and financial reports.
Ability to respond to and negotiate with customers, regulatory agencies, or members of the business community.
Ability to develop effective written communication and present information to various levels of management, customers, and/or suppliers.
Additional Comments:
The essential functions have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.
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