Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Wencor Group Llc Customer Service Rep (CSR) - Aero-Glen International in FORT WORTH, Texas

Overview of the Position:

The Customer Service Rep, is responsible for providing support and assistance to various internal and external stakeholders, including outside & inside sales, supply chain, operations, quality, and accounting personnel. You will also be ensuring daily execution of critical tasks that allow for customer sales to occur, including order entry, through order book maintenance and customer engagement.

Essential Duties and Responsibilities:

  • Through order book maintenance ensure that proactive customer communication is occurring and internal actions are done to support on-time delivery of product.

  • Receive, review and populate into the system critical data including Vendor Quotes, Customer Quotes and Sales Orders working to high standards of accuracy and promptness

  • Ensure that all Sales Orders have been formally acknowledged as required

  • Respond with urgency and in a timely manner, as requested; be proactive in the approach to the assigned workload and business needs

  • Continue to develop knowledge and awareness across a wide array of processes, IT Systems, and AGI’s organization to mitigate order issues and solve problems for the customer and other internal stakeholders

  • Ensure that processes / procedures are followed to maintain compliance to quality requirements (i.e. vendor orders are only with authorized AGI vendors)

  • Work cross functionally within the Supply Chain, Strategic Sourcing, Sales, Quality, Operations, and Accounting organizations to support customer requirements

  • Handle Controlled Unclassified Information (CUI) for assigned accounts and Federal Contract Information (FCI) as required.

  • Performs other related duties as assigned.

    Other Knowledge, Skills, and Abilities:

  • Due to the criticality of your work, you need to have a strong accuracy for data entry, knowledge and understanding of warehouse work instructions, policies, and procedures.

  • Microsoft Office proficiency.

  • Customer service skills to provide the best service in diverse situations.

  • Ability to multitask and be detail orientated.

  • Demonstrated ability to identify process issues and drive process improvement

  • Open-minded self-starter with the ability to adapt, improvise and problem solve

  • Ability to work independently on multiple tasks and projects with various stakeholders

  • Knowledge of current supply chain management, purchasing and inventory control principles an asset

    Education / Experience Requirements: Minimum of 1-year previous experience in system portals data entry, preferred in aerospace industry. Internal and external customer service experience.

    Other Qualifications:

    The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Language Skills : Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

    Mathematical Skills : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

    Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

    Physical Demands and Work Environment :

    The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.

  • Is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, and crawl; and lift up to 10 pounds.

  • Is regularly required to sit and use hands to finger, handle, or feel.

  • Is frequently required to talk or listen.

  • Works in moderate noise levels.

  • Minimal travel required.

Qualifications

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