Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

IHG Agent Front Desk in Fort Gordon, Georgia

Role Purpose

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Key Accountabilities

  • Be the warm welcome that kicks off a memorable guest experience.

  • Acknowledge IHG Rewards Club members and returning guests, in person or on the phone

  • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.

  • Handle cash and credit transactions.

  • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.

  • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.

  • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.

  • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.

  • Take pride in your appearance and place as a brand ambassador.

  • Always know what events and activities are on the day’s schedule.

  • Jump into other ad-hoc duties when your colleagues need your help.

Key Skills & Experiences

  • Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.

  • Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.

  • Fluency in the local language - extra language skills would be great, but not essential.

  • Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers

  • Flexibility - night, weekend and holiday shifts are all part of the job.

  • You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.

  • Experience - ideally you’ll have spent at least one year in a front desk or guest service position.

  • Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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