COMSO, Inc. Enterprise IT Service Center-Tier 2 Sys Admin 2 in Fort George G Meade, Maryland
Please apply on our website: www.comso.comTS/SCI with Polygraph Required!Role Overview: Provides remote system administration support, system maintenance, and operation of Windows/Unix workstations. Troubleshoots problems and applies resolutions remotely. Resolves desktop problems and service requests such as software installs remotely using tools such as SMS, Remote Desktop Connection, Active Directory, etc.Requirements: Must meet contract level requirements for appropriate position. Candidate's experience should include a minimum of 3 years of experience with technical background in diverse operating systems (Windows XP is a must), hardware platforms and software packages.- Use/Knowledge of a Ticketing system, knowledge of Remedy is a plus- Computer hardware architecture knowledge- Must have software installation and troubleshooting experience- Microsoft Exchange knowledge and troubleshooting- Use/knowledge Microsoft Office Applications- Use/knowledge of Active Directory- Use/knowledge Network and Internet Applications and Protocols- Must possess good communication and customer service skills.- Candidate must be a team player and have the ability to work in a fast-paced environment- Must be able to Multi-task- Must be able to adapt to a dynamic work environment. COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.