Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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COMERICA MANAGEMENT CO INC Contact Center Agent Tier 2 in FARMINGTON HILLS, Michigan

Contact Center Agent Tier 2 The office is currently located in Auburn Hills and relocating to Farmington Hills in Q1 of 2024 Location: Farmington Hills Michigan Our customer contact center is open Monday through Friday, 8am-9pm and Saturday, 8am-5pm.

What we can offer you * Competitive compensation starting at $20.70 * Hybrid work schedule upon successful completion of introductory period * Career Growth - promotional opportunities * Afternoon shift hourly premium. Language (Spanish) hourly premium Incentive program based on performance * Offers wide range of shifts Monday-Saturday * Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees * Health, Dental, Vision, 401k match, Pension, and Life Insurance * Earn $1,000 for every qualified new hire referral * Comerica Call Center earned the Gold Award for Training Excellence! * Looking to work with a diverse team? Join our Team! A Contact Center Agent Tier 2 will have a passion for providing exceptional customer service whose main objective will be to assist customers with moderately complex requests, with a primary focus on Mastercard Debit Cards. Meet or exceed key performance metrics while handling a high call volume of in-bound calls in a fast-paced environment. Successful candidates possess strong communication skills, time management, problem solving, troubleshooting and organizational skills. The Customer Contact Center offers growth opportunities for those who seek advancement. Position Responsibilities: * Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. * Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. * Complete less complex account requests such as balance inquiries, reviewing transaction history, check orders, disputing electronic payments, etc. * Assist customers with basic web banking functions, such as unlocking and resetting passwords. * Understand Comerica's core products and services with the ability to recognize an opportunity to deepen the relationship. * Meet or exceed individual productivity and quality assurance objectives. * Able to effectively collaborate within and across teams and departments. * Use problem solving tactics to analyze and troubleshoot customer challenges.

Position Qualifications: * High school diploma or general education diploma (GED) * 3 years of customer service experience * Ability to multi-task, set priorities and manage time effectively * Experience navigating Microsoft Office Products including Word, Excel and PowerPoint including system data entry, and Internet search Preferred Qualifications * 6 months experience in a financial services or equivalent environment * Experience with Debit/ATM Card maintenance, disputes, and investigations

Comerica Great Lakes Campus 12:30pm - 9:00pm Monday - Friday

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

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