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Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard w

This position will be located in: Fargo , ND Or Remote. This can be a remote work position throughout the U.S. If living in the local area to the Branch Support Center, this will be a hybrid position with Monday/Tuesday/Thursday in office. Additional requirements Specific to Sales and Distribution: SAP SD Process and Configuration Expertise Good understanding of SD Price Procedures Good understanding of Warehouse Processes Working knowledge of Credit Card processing Working knowledge of Interfaces (IDOCS, EDI, XML, etc.) with other SAP and non-SAP systems and middleware Experience in writing Test Plans/Test Scripts/Test Strategies Ability to understand integration points to SAP, LE, MM, PP, FI/CO in the required areas Ability to convert business needs into technical requirements Excellent problem-solving skills and a desire to dig into problems/issues Good oral & written communication skills Good organizational and prioritizing skills Requirement gathering and Business process design Self-Starter and able to work independently Ability to build interpersonal relations with all the levels of the organization

Preferred experience: Experience with Fiori Experience with Agile Methodology Experience with Jira Experience with Service Now Exposure to S4 HANA Ability to navigate ABAP code, debug and identify bugs

Job Summary

Supports the day-to-day operations of the IT Applications Department in developing and implementing integrated processes within our business applications in cooperation with the business needs. Works as a leader on the IT Applications Team to determine how technology can best be used to enable or enhance business processes. Maintains and supports SAP ERP application. Leads complex technology projects through the entire project lifecycle to their conclusion while maintaining high customer satisfaction and ensuring cross-project requirements are identified and detailed for cohesive design and end user experience. Provides guidance and design direction to teams and departments to meet business needs. Proactively researches, recommends, and assists in implementation of emerging technologies and/or vendor solutions as they relate to company's best practices.

Responsibilities

Essential Functions Collaborates with business, development and other analyst teams to write technical and functional documentation to describe program development, logic, coding, and corrections; including end user documentation (training) to describe new or enhanced functionality. Reviews, analyzes, modifies, writes and/or executes thorough change request test plans and checklists to ensure that business system changes are working properly, existing processes remain unaffected and the needs of the users are met. Identifies, tracks, monitors and communicates on project-related issues, scope changes, variances and contingencies that occur during projects. Provides consultation of advanced technical expertise in the integrated business applications processes. Collaborates, leads and directs work effort of vendors (both on and offsite). Provides vendor performance feedback and validation of expenditures to IT management. Proactively researches, recommends, and assists in implementation of emerging technologies and/or vendor solutions as they relate to company's best practices. Communicates best practices across areas of responsibility and participates in continuous improvement of IT processes. Develops and maintains effective working relationships with customers, vendors, and others related to the company. Actively participates in team meetings and group discussions. Provides guidance to team to create high quality functional business requirements. Provid s guidance and design direction to teams and departments to resolve functionality and implementation issues. Adheres to Border States Electric SDLC best practice guidelines and application change management procedure. Follows security best practices to ensure the safety and integrity of applications. Provides input on the development of best practices for the IT organization. Provides support by working escalated incidents as part of the IT Help Desk to ensure business operations are not interrupted or delayed and during off hours as needed. Promotes and maintains the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise. Non-essential Functions Participates, creates, contributes and/or facilitates ongoing training for application functionality / best practice / lunch and learn topic related training in correlation with job duties. Maintains business continuity and disaster recovery test documentation as it relates to the functional area(s). Assists in the maintenance and publication of SAP Help Documents. Works effectively as a team with all BSE personnel. Performs other duties as assigned by supervisor or designate.