Job Information
Gentiva Volunteer Coordinator in Fall River, Massachusetts
Our Company
Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.
Overview
Gentiva Home Hospice is looking for a Volunteer Coordinator to join our team in Fall River, MA.
Full-Time, Full Benefits
Monday - Friday Work Week, Days (Example: 8 AM - 5 PM) Flexible to meet patient and business needs.
Drive to patient home or facility
Valid Driver's License
Active Car Insurance
Mileage Reimbursement
The Volunteer Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, recruiting volunteers, and assigning volunteers with patients/families.
This is an hourly/non-exempt position.
Job Summary:
Supervises all volunteer activity in local area of service.
Maintains the 5% criteria per the Hospice Conditions of Participation
Assesses patient/family request for volunteer placement and assigns volunteer as appropriate.
Assists with determining recruitment needs related to service area and patient population.
Facilitates completion of volunteer orientation with each volunteer as well as required annual training.
Recruits, trains and retains volunteers for assigned area of service.
Recruits Administrative volunteers, Direct Care volunteers, Vigil Volunteers and Bereavement Volunteers
Facilitates completion of required annual volunteer health requirements, such as completion of a health screen, TB test orquestionnaire per company policy and individual state requirements.
Maintains frequent communication with the program volunteers.
Networks with community resources and represents the volunteer program within the community.
Represents the volunteer program in interdisciplinary team meetings while encouraging use of volunteers.
Serves as a liaison to facilitate communication between the volunteers and staff.
Oversees volunteer visit documentation as received and files appropriately in patient file.
Maintains volunteer recruitment and retention records.
Maintains personnel file on all volunteers, performs annual evaluations, on-site visits, and file updates as required.
Records and maintains monthly statistics of volunteer visit and time documentation.
Provides individual volunteer support as needed.
May serve as the volunteer when a volunteer is not available
Participates in the coordination of the patient’s hospice care and in the hospice’s quality assessment and performanceimprovement program.
Fulfills other activities as assigned.
Consistently promotes company’s core values.
Assists with reviewing and revising of volunteer policy and procedures.
About You
Bachelor’s Degree preferred or four years related experience
Healthcare/hospice or volunteer administration experience preferred
Previous volunteer experience preferred
Must be able to operate computer, facsimile equipment, copier and cell phone
Ability to apply knowledge of the special needs of hospice patient and families
Sensitivity to the impact of life and death issues faced by individuals with terminal illness
CPR Certification
Current automobile insurance and valid driver's license
We Offer
Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
Opportunity to Participate In a Fleet Program
Competitive Salaries
Mileage Reimbursement
Professional Growth and Development Opportunities
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
ReqID: 2024-93652
Category: Administrative/Clerical
Position Type: Full-Time
Company: Gentiva Hospice
Type of Service: Hospice Only