Job Information
RTX Corporation Senior Customer (Program) Quality Engineer (Onsite) in Fairfield, California
Date Posted:
2024-03-07
Country:
United States of America
Location:
HCA09: Mission Sys (Propulsion) 3530 Branscombe Road , Fairfield, CA, 94533 USA
Position Role Type:
Unspecified
The Collins Aerospace site in Fairfield, CA has an opening for Senior Customer (Program) Quality Engineer. This position will be key in monitoring Quality and Continuous Improvement activities and in representing the Quality function with our key customers.
The role requires an individual capable of working collaboratively with the all functions as part of an Integrated Product Team (IPT) in the value stream. Supporting functional groups to implement process improvements through application of appropriate tools, to drive positive change within the company culture. Resulting in measurable improvements in the customer scorecard.
A positive attitude, drive for continuous improvement and ensuring the voice of the customer is represented at all times are essential for this role. Candidates should be confident, self-motivated, work well within a team and have the ability to communicate and work at all levels within the business.
This role may be eligible for relocation.
Primary Responsibilities:
Promote the Quality culture in the business, through compliance to the QMS, requirements of AS9100 and adherence to Quality Cardinal Rules
Work closely with Operations to ensure product meets requirements and provide guidance in all matters related to Customer Requirements
Drive problem resolution through to completion for customer SCAR’s and internal escapes. Ensuring key milestones are met, i.e. Containment, Root Cause Analysis, Mistake Proofing
Utilizes PPAP core elements (PFMEA, MSA, Process Flow and Control Plans, etc.) to identify risks and propose mitigation solutions
Participate in contract review, ensuring customer specific requirements are understood and effectively communicate throughout the business
Maintain reports, databases and assists with the management of the QMS including: customer scorecards, corrective actions, manufacturing dashboards and CPI project tracker, updating weekly and monthly quality reports as required
Participate in customer calls and coordinate / host 2nd party (customer) visits and site audits
Understands and communicate the ‘voice of the customer’ (externally and internally) in decisions affecting quality and performance.
Work with functional groups to help internal customers define and establish quality and process improvements
Ability to communicate and work at all levels within the business
Basic Qualifications:
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 5 years prior relevant experience.
Or an Advanced Degree in a related field and minimum 3 years of experience
Or in absence of a degree, 9 years of relevant experience
U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.6
Preferred Qualifications:
Previous aerospace/aviation AS9100 industry experience is desirable. Minimum 3 years of experience of working in Quality Management
Basic knowledge of business management systems ERP / MRP (SAP), configuration tools etc.
Previous experience in customer facing Quality role, such as hosting customer visits and audits.
Previous experience negotiating with customers to achieve mutually beneficial outcomes
Must be able to read and understand data reports to analyze opportunities for improvement
Ability to work under pressure while maintaining poise and tact in dealing with quality issues.
Proficient in Office 365
Successful completion of RTX enterprise OSCLDP in 2024
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.
#reempowerprogram
This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.
Minimum Program QualificationsTo qualify for the Raytheon Technologies, Re-Empower Program, candidates should:
Be on a career break of one or more year at time of application
Have prior experience in functional area of interest
Have interest in returning in either a full-time or part-time position
Collins Aerospace Diversity & Inclusion Statement:
Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
WE ARE REDEFINING AEROSPACE.
Please consider the following role type definitions as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Apply now and be part of the team that’s redefining aerospace, every day.
The salary range for this role is 85,000 USD - 179,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms:
Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.