Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Emerson Customer Service Representative in Escazú, Costa Rica

Duties and Responsibilities

Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to ASCO Numatics and Aventics. Ensures information given to customers is timely and accurate. The representative is also expected to assist customers on basic shipping issues like shortage, overage, etc. which may require them to do research and analysis.

  • Answers emails/calls from channel distribution exhibiting customer service excellence.

  • Provides inside sales support for pricing and availability.

  • Assists customer on basic order queries such as status, expedites and cancellations.

  • Assists customers on general product inquiry (as available in the system).

  • Performs other duties and responsibilities as assigned by management.

Qualifications

  • Customer Service Experience: 2-3 years

  • English Level: B2

  • Knowledge of Microsoft applications like Word, Excel, Power Point, Outlook

  • Demonstrated systems and process knowledge

  • Very good customer support skills

  • Multi-tasking skill in a fast-paced environment

  • High sense of urgency and comprehension skills

  • Strong in written and verbal communication

  • Ability to work well under pressure

  • Accurate in delivering outputs

Working Conditions

Application and Technical Support team delivers assistance to Global customers therefore the person on this position must comply with US business hours and working days.

  • Schedule: Monday through Friday from 8am to 5pm CST

  • Some overtime may be expected

  • US holidays are different from CR holidays. The nature of the business demands coverage for US working days therefore it might be necessary to work on a holiday. This will be notified by the supervisor ahead of time and will be paid according to CR law.

Requisition ID : 24001976

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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