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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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BD (Becton, Dickinson and Company) Athena 2 - Business Reporting Workstream Lead - Customer Facing & Shared Services in Erembodegem, Belgium

Job Description Summary

The role of the Athena 2 Reporting Lead- Customer Facing & Shared Services is to serve as the person responsible for driving the business requirements collection and rationalisation, functional design, deployment and change management of the Athena 2 Program in EMEA for the Reporting Workstream for Customer Facing & Shared Services areas. This encompasses Commercial Operations, Finance, Technical Services and Procurement.

Job Description

opportunity Summary

The role of the Athena 2 Technical ServicesReporting Lead- Customer Facing & Shared Services is to serve as the person responsible for driving the business requirements collection and rationalisation, functional design, deployment and change management of the Athena 2 Program in EMEA for the Workstream for Customer Facing & Shared Services areas. This encompasses Commercial Operations, Finance, Technical Services and Procurement.

This individual will serve as a point person to the Athena 2 program team members to define, plan and execute all the activities required to ensure Business continuity and data-driven decision as part of Athena 2 Program implementation.

This encompasses to

  • understand the changes in processes, organization and system that will impact BD capability to report and measure Key Performance Indicator

  • Define the business requirements to ensure business continuity and performance

  • Identify current reporting needs and associated KPIs, frequency, users etc. and impact on global reports

  • Identify data need for the application utilizing S4 data (Ex. SFDC, RECODE, etc.)

  • Seek consulting help to define the future reporting strategy

  • Formalize Functional Specifications

  • Reporting enablement for the business

  • Define test & deployment plan

  • Support hypercare

This is a great opportunity for someone to drive a complex project, involving state-of-the-art technology to a successful completion, and to help build the foundations for a global platform that will enable a smarter future for BD byand to support business in making data-driven decision.:

The scope will include to work in close relationship with Business Process Enablement team, Workstream SME, Deployment lead, People and Readiness workstream, TGS and technology partners.Supporting Commercial Excellence

  • Simplifying Compliance

  • Optimising Logistics

This key position reports directly to the Athena 2 TGS Reporting Lead.

JOB RESPONSIBILITIES

The objective of this role is to actively partner with the Business & TGS stakeholders to deliver the workstream’s requirements.

Primary responsibilities in partnership with business counterpart will include:

  • Drive the requirement capture and identify which process steps the requirements are supporting.

  • Identify audience for the requirements

  • Rationalize the reporting requirements by leveraging what exist today and what is available in standard S/4 Reporting capability

  • Drive governance to arbitrate and align requirements

  • Ensure requirements and functional specifications are complete and accurate by liaising with Workstream SME, business process owner and report owner

  • Define prioritization of requirements

  • Drive resolution of questions build team may have

  • Define testing scenario and script

  • Support Key users in the execution of the testing

  • Support the training of Super Users in relation with report owners

  • Define and execute the Cutover plan, including Data Migration and Ramp up / Ramp down activities if any

  • Hypercare support.

QUALIFICATIONS & EXPERIENCE

The ideal candidate will bring a combination of strategic understanding, both business and technology experience, exceptional relationship building skills and solution-oriented mindset together.

In addition, this person should also possess:

  • 7+ years of experience in SAP Service Management / Customer service functionality, including:Data Analytics and Insights including experiences of :

  • Complex project implementation,

  • Implementation of reporting use cases

  • Ideally Service notificationsSAP BW/4 implementation

  • Data Flow and PowerBI implementation

  • Warranty management

  • Service orders / Service contracts

  • Repair order management

  • Ability to influence and break down silos within an organization as well across organizations

  • Ability to map joint organizational vision and long-term thinking, imagination, and idea generation

  • Ability to communicate complex business / technical challenges in a simplified manner

  • Must be a leader who can influence stakeholders in written and oral communications

  • Must have experience and knowledge of change management principles and methodologies and have the ability to formulate new programs to generate excitement and engagement

  • Familiarity with continuous improvement and project management approaches, tools, and phases

  • Exceptional ability to lead change using positive and collaborative methods

  • Highly collaborative work style which includes working effectively across all organizational levels

  • Experience working in a highly matrixed organization and in overcoming ambiguity

  • Leading by example, mentoring, and motivating others all around you

  • Superior analytical, evaluative, and problem-solving abilities

  • Excellent judgment and decision-making

  • Able to align and work with diverse global stakeholders

  • Strong humility, listening, creativity, and negotiation skills

  • Accept ownership

education

Bachelor’s degree in business or a related field is strongly preferred. Master’s degree highly desirable. Educational certificate or training in a process methodology is a plus.

Primary Work Location

BEL Erembodegem - Dorp 86

Additional Locations

CHE Eysins - Business Park Terre-Bonne, FRA Le Pont-de-Claix Cedex, GBR Winnersh - Eskdale Road, POL Wroclaw - Legnicka

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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