Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,309,704)

Job Information

Quantum Corporation Software Technical Support Engineer - US Hours in Englewood, Colorado

Quantum

Job Category: SVC - SW Tech Support Requisition Number: SOFTW002060 Posted : April 10, 2024 Schedule: Full-Time Location: Selangor, SEL 46050, MYS

A little more about a day in the life as our Software Technical Support Engineer. The position of the Software Technical Support Engineer applies basic to advanced level Technical Support processes to methodically plan, implement, analyze, and resolve customer engagements and production related issues. Quantum solutions provide opportunities to troubleshoot hardware, software, and network issues as part of your daily routine so your ability to effectively communicate at all engagement points in the process is crucial to our success. Your abilities: * The highest levels of enthusiasm while leading customers to a timely, successful resolution of their support requests. * Develop and maintain an extensive working knowledge of Quantum's products and solutions. * Establish, maintain, or follow tech support processes in a timely manner. * Proactively stays current with all the latest technologies concerning Quantum s products and the underlying technologies. * Handle issues that have been escalated up from Sales, Customer Support, and Development organizations. * Prioritize your time across multiple tasks and work independently when required. * Listen, comprehend, and maintain a professional demeanor during stressful situations. * Ability to communicate at both the technical and non-technical level with customers, partners, and internal staff. * Maintain a high level of motivation to support Quantum customer success. * Strong analytical and troubleshooting skills; mapping symptoms to known issues. * Services customers while truly enjoying building the business. * Innovative ideas and positive can-do behavior in the workplace. Minimum Requirements * Technical Degree, Associates, Bachelor s Degree or Equivalent experience * 3+ years of experience executing customer facing support in a technical environment. * 3+ years of experience supporting data storage and NAS products. * Must be proficient in Linux and Windows. MacOS a plus. * Proficient with shell scripting and shell utilities (vi, grep, awk, sed, find, etc.) * Superior knowledge of fibre channel, iSCSI and SCSI technology, networking, and SAN. * Superior troubleshooting and organizational skills. * Ability to understand customer needs to "read" the customer and adapt behavior/approach accordingly. * Ability to multi-task between several critical customers situations at the same time. * Must possess strong communication skills and be proficient in both spoken and written English. * Ability to work independently as well as contributing as a team player. * USA Working Hours: 9:00 AM to 6:00 PM * Available to work overtime and weekend on-call.

Apply Here: https://www.click2apply.net/OLnGEltDLk5RgIoGWfpAng

PI239396082

DirectEmployers