Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

DISH Network Application Developer II, Ticketing System Administrator in ENGLEWOOD, Colorado

Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Department Summary

Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.

Job Duties and Responsibilities

As a Application Developer II on the Ticketing Administration team, you will support the Customer Experience Operations (CXO) organization in creating the architecture that allows us to serve our customers. You will build processes that ensure tickets submitted by customer service representatives on behalf of customers are provisioned, routed and managed effectively.

Key Responsibilities:

  • Application Management - Manage ticketing application and internal domains, including proper resolution of tickets, provisioning of users, automations/rules for tickets, routing logic, interface enhancements, and optimization of the existing tickets/processes

  • End-User Experience - Assist in managing and developing the current case management system and finding innovative solutions to optimize the platform and processes

  • Relationship Focused - Maintain strong relationships with various departments in the business

  • Data Driven - Leverage analytics and insights to inform decision-making and drive strategic initiatives

  • Detail Oriented - Responsible for documenting various ticketing flows and processes, database tables, and automation logic for the case management application

Skills, Experience and Requirements

Education and Experience:

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Skills and Qualifications:

  • Basic understanding of data and data analytics; database, table and server knowledge a plus (SQL)

  • Some knowledge of coding principles required to support application development such as Python, HTML, and JavaScript

  • Understanding of API management; designing, implementing, and maintaining APIs to facilitate seamless integration and communication between systems

  • Ability to comprehend application requirements for IT development

  • Ability to learn quickly, multi-task, prioritize, work under pressure, and adapt to a rapidly changing environment

  • Ability to prioritize own work and work on projects independently and within a team

  • Ability to think creatively and apply logic when working through complex problems

  • Strong commitment to seeing tasks through to completion

Salary Ranges

Compensation: $63,150.00/Year - $90,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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