Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Dish Network Agent Application Specialist II in ENGLEWOOD, Colorado

Company Summary

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary

Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.

Job Duties and Responsibilities

Key Responsibilities:

  • Maintain internal application used by agents for business workflows

  • Manage application content to ensure updated relevant knowledge

  • Partner with stakeholders to ensure application content is consistent across all lines of business

  • Fulfilling requests from Stakeholders to update workflow content or structure

  • Consulting with Stakeholders to ensure workflows maintain a consistent style, good agent experience, and likelihood to achieve stated business goals

  • Identifying and executing on areas of opportunity within team processes and application

  • Analyzing data to determine impact, forecast returns on effort

  • Managing projects with consultation from manager

  • Investigating agent feedback and resolving reported issues

Skills, Experience and Requirements

Education and Experience:

  • Bachelor’s degree from a four-year college or university; or equivalent experience

Skills and Qualifications:

  • Ability to facilitate meetings with partners, stakeholder and leadership with strong communication skills

  • Ability to put oneself into the shoes of agents and customers

  • Ability to learn quickly, multi-task, prioritize, work under pressure, and adapt to a rapidly changing environment

  • Ability to adapt to changes quickly and embrace change in order to move the team, department, and business forward

  • Ability to gather information from and interact effectively with a large spectrum of business partners

  • Ability to solve problems creatively

  • Ability to write clearly and concisely to various audiences

  • Ability to prioritize own work and work on projects independently and within a team

Salary Ranges

Compensation: $63,150.00/Year - $90,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.

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