Job Information
Sycuan Food and Beverage Manager- Food Administration Singing Hills in El Cajon, California
Food and Beverage Manager- Food Administration Singing Hills
Resort, 3007 Dehesa Road, El Cajon, California, United States of America Req #14262
Tuesday, April 23, 2024
Job Purpose:
Manages and coordinates Food & Beverage activities and staff
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Manage Food & Beverage activities and staff by facilitating and attending organizational and departmental meetings, creating meeting agendas, conducting venue and departmental meetings, providing pertinent information to staff, ensuring the ordering and stocking of necessary supplies and foods, preparing menus and specification books, scheduling station rotation of staff, assigning duties to staff, assessing the needs of the business and making necessary adjustments, delegating assignments to the Food & Beverage Supervisors, supervising and monitoring team member production, ensuring established policies and procedures are followed, ensuring guest service is efficient and effective, providing guidance and instruction as needed, processing voids or check corrections when necessary, ensuring server and cashier drop sheets are accurate at the end of the shift, and working off-site events as required. - 50%
Ensures product and labor costs are within established guidelines by setting annual productivity goals, monitoring profit and loss statements, reviewing staffing overtime needs, modifying staffing as needed, regulating food product utilization, monitoring supplies for efficient and cost effective utilization, ensuring food freshness, and ensuring food waste is kept to a minimum. - 20%
Promotes guest service by monitoring and ensuring guests are serviced in a professional and timely manner, proactively speaking with guests, resolving guest concerns in a professional manner, and referring complex problems to the Resort General Manager. - 15%
Develops team members by monitoring team member performance, mentoring Food & Beverage Supervisors, identifying on-going training needs, conducting performance appraisals, and providing counseling, guidance and corrective action as needed. - 10%
Maintains safe and sanitary dining room by monitoring sanitation duties of staff, ensuring daily cleaning tasks are completed, ensuring all work areas are clean, completing weekly inspection sheets, ensuring equipment is working efficiently, and ensuring team members comply with health and safety rules. - 5%
Job Specifications:
Education and Experience:
Essential:
High School Diploma or G.E.D.
Current Food Handler card
5 years food service experience
2 years customer service experience
1 year supervisory experience
Desirable:
Completion of Sycuan's Supervisory Certificate Program
Serve safe certified
Fine dining or steak house experience
Skills and Knowledge:
Essential:
Ability to create recipes and menus
Ability to work various shifts
Ability to communicate effectively with guests and team members
Ability to provide leadership and guidance to staff
Ability to prioritize and perform multiple tasks and assignments
Ability to work multiple venues during the shift
Working knowledge of MS Word and Excel
Ability to maintain professionalism and composure
Ability to understand and follow verbal directives and written directions
Ability to accept constructive criticism
Ability to communicate effectively in the English language
Ability to routinely lift and carry up to 50 lbs
Ability to stand and walk for up to eight hours at a time
Ability to bend, stoop, push and pull
Desirable:
- Multi-lingual
Supervisory/Managerial Accountability:
Direct: Food & Beverage Supervisor
Indirect: All Resort Food & Beverage team members
Other details
Pay Type Salary
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Resort, 3007 Dehesa Road, El Cajon, California, United States of America