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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Danaher Corporation IT Specialist (f/m/x) for Point of Care (POC) IT solutions (Benelux Region) in Eindhoven, Netherlands

In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The ITS for Radiometer is responsible Radiometer are required to provide customer consultation on IT needs as well as installation, configuration, end-to-end testing, user training and ongoing support for our Point of Care (POC) IT solutions. Our POC-IT solutions enable Radiometer to sell Radiometer instruments and services, maintain market access for our blood gas and immunoassay business and strengthen our overall position within the hospital as a POC provider.

With limited hospital resources and increasing demands POC-IT solutions are vital for customers to maintain and expand their POC service. The hospital customers are increasingly demanding more complex IT system configurations, 3rd party POC device connectivity and custom solutions to address their specific POC-IT requirements.

The role covers all aspects of Radiometer POC-IT solutions from Pre-sales, demos, Sales, presentations, meetings, project management, implementation, installation and configuration, testing, training, ongoing system support and 1st/2nd line troubleshooting. As well as IT systems becoming more complex, they are also becoming more critical to customer workflows so prioritisation and time sensitive support is crucial.

The ITS Specialists role is expected to contribute directly to customer retention and sales growth through add-on device connections, module upgrades, consultancy work and custom projects directly impacting ITS revenue. ITS specialists are required to support both technical and commercial Radiometer activities.

Radiometer is continuing to grow in the field of POC-ITAs the IT function is very operative, the team should have a flat structure and all members must be able to carry out both the technical and the commercial tasks to the standard required by the customers.

This position is part of the ITS/service located in the BENELUX and the person will be required to travel around 30% of the time in the BENELUX region visiting Customer sites.

At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will report to the Patrick Ten Have and will also support the sales and service teams.

In this role, you will have the opportunity to:

  • Project management: Complete AQURE projects according to the specifications in the sales contract, internal projects ensuring we meet agreed project plans and scope

  • Supporting customers: Carry out routine upgrades, migrations, module upgrades, add-on device connections and ongoing troubleshooting for the AQURE installed base

  • Supporting Sales: Support the sales teams in mapping hospital IT processes and requirements, customer meetings, customer presentations and other relevant tasks in the sales process. Promote Radiometer products and services when appropriate during customer interactions

  • Teamwork: Work effectively with other Training and Implementation specialist or other colleagues to meet external and internal requirements

  • Customisation: Devise and implement custom solutions to meet customer requirements

  • Training: Deliver both internal and external customer training

  • Document: Record all actions appropriately in the CRM system, SharePoint and other ITS systems. Store documents and files as required on company networks and systems

The essential requirements of the job include:

  • University or HBO degree.

  • Experience in a commercial field-based role & Ability to adapt and develop technical solutions to meet customer requirements.

  • Competent in Project Management and planning skills.

  • Core technical skills in interfacing and software implementation, including experience with MS SQL Server, TSQL queries, data management protocols (HL7, ASTM, POCT1-A), programming/scripting (JavaScript and XML), and proficiency in MS Windows, MS Office, and MS Internet Information Server (IIS).

  • Proficiency in Dutch & English, and French is desirable.

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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