Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

ThermoFisher Scientific Technical Application Specialist II in Edmonton, Alberta

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Discover Impactful Work:

The Technical Application Specialist is responsible for providing remote post technical support of Thermo Fisher Scientific products to customers and field personnel, as well as relaying customer feedback to the organization.

What you'll do:

  • Provide technical support for Thermo Fisher Scientific product lines and services by answering customer technical inquiries. Inquiries may be received via telephone, email or web chat.

  • Provide customer support on technical issues by using all available resources and raising issues or problems when warranted.

  • Participate in frequent training on products and continuing education on new applications and technologies to remain knowledgeable of groundbreaking scientific discoveries.

  • Accurately record pertinent information from customer contacts in Customer Relationship Management system.

  • Summarize trends and technology as technical tips, FAQ’s and troubleshooting guides.

  • Recommend changes to knowledge databases, website, and other company-managed databases of technical information.

  • Present technical updates to colleagues and contribute to department meetings.

  • May present technical and product information at trade shows and in customer field visits.

  • Maintaining product specialties within the group and taking on projects as required.

  • Training new TSR’s and other staff.

How you'll get here:

  • Bachelor's degree in life sciences (Chemistry, Biological Sciences, Medical Technology).

  • Certificate to work as a Medical Technician

  • 2+ years of laboratory experience as a medical Technician is helpful.

  • Experience in customer service and/or an applied science area (i.e., clinical research, diagnostics, etc.) is desirable.

  • Proven technical writing capabilities and interpersonal skills.

  • Proven track record to quickly learn large amounts of new, sophisticated technical information.

  • Ability to prioritize multiple projects and problem solve.

  • Digital literacy, including spreadsheet, database, word processing and Internet applications.

  • Willingness to travel as needed.

  • Willingness to return customer calls after office hours (rotating with other TSRs).

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific). As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Compensation and Benefits

The salary range estimated for this position based in California is $72,000.00–$96,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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