Job Information
Crescent Hotels and Resorts Director of Food and Beverage - 53 North Collection in Edmonton, Alberta
Description
53 North Collection is looking for an exciting & enthusiastic addition to lead our food and beverage teams!
Overseeing the food and beverage operations of three independent, boutique hotels and one restaurant in Edmonton, the Complex Director of Food and Beverage will demonstrate passion for the industry, knowledge of the market, industry trends, and the ability to lead the team. This role will have responsibility for Matrix Hotel in downtown Edmonton, the Metterra and Varscona "Hotels on Whyte” and Ampersand27 restaurant.
ESSENTIAL JOB FUNCTIONS:
Interview, hire, train, recommend performance improvements, evaluations, resolve problems, provide open communication, and make recommendations regarding discipline when appropriate.
Plan and direct the functions of administration and planning of the Food and Beverage Departments to meet the daily needs of the operation.
Clearly describe, assign, and delegate responsibility and authority for the operation of the various food and beverage departments/outlets, including banquets, morning hospitality, MZ lounge and Ampersand27.
Monitor schedules for the operation of all food and beverage areas to achieve a profitable result.
Implement effective control of food, beverage, and labor costs among all reporting areas to Crescent standards.
Assist Ampersand27, Lounge and Banquet Managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
Regularly review and evaluate the degree of guest satisfaction of the banquet, lounge, morning hospitality and restaurant services, to recommend new operating and marketing policies.
Develop the tools necessary and incidental to modern management principles, e.g. budgeting, forecasting, purchasing, food production control etc.
Continuously evaluate the culture and performance of food and beverage associates to encourage improvement individually and departmentally.
Plan and administer a training and development program within the department which will provide well trained associates at all levels.
MINIMUM QUALIFICATIONS:
Three years' experience in senior leadership hotel food and beverage.
Stand alone restaurant and lounge experience is an asset.
Must have the ability to communicate in English.
Knowledge of a hotel structure and how all departments interact.
Considerable skill in complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
53 North Collection and Crescent Hotels & Resorts offer competitive wages, work/life balance, advancement opportunities & a comprehensive group benefits package.
OUR DIFFERENCES ARE WHAT MAKE US GREAT
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Qualifications
Behaviors
Required
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Dedicated: Devoted to a task or purpose with loyalty or integrity
Functional Expert: Considered a thought leader on a subject