Marshfield Clinic Veteran Service Representative in Eau Claire, Wisconsin
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Veteran Service Representative
301081041 System Care Retention
Scheduled Weekly Hours:
Mon-Fri; 8:00 am - 5:00 pm (United States of America)
The Veteran Service Representatives are responsible for coordinating incoming Veteran Affairs (VA) Community Care Network (CCN) Authorizations, verifying Veteran coverage and securing VA CCN authorization for services to be rendered. This individual assures accurate and timely entry into the organization for the purpose of Veteran referral and authorization for services. The Veteran Service Representative gathers and correctly analyzes multiple pieces of data to accurately process authorization while providing excellent service to Veterans, providers, external facilities, and the organization.
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: High school diploma or equivalent.
Preferred/Optional: Successful completion of post-secondary courses in Medical Terminology and Diagnosis and CPT Coding, and Anatomy & Physiology. Graduate of a Medical Assistant, Health Unit Coordinator or Health Care Business Service program.
Minimum Required: Two years’ experience in a medical business office or health care setting involving customer service or patient-facing responsibilities, or equivalent experience.
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program .
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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When given the tools needed to excel, great things happen: connection with colleagues, recognition in the community, better care for our patients. All this is available with affordable living rich in leisure. Welcome to Marshfield Clinic Health System . Where career meets community.
Positions listed as 30 hours per week or greater are offered the level 1 benefit package.
Positions listed as 20 – 29 hours per week are offered the level 2 benefit package.
Positions listed as less than 19 hours per week are non-benefited.
Benefits for temporary positions vary. Details will be discussed in the interview process.
At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve.
We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here (https://www.marshfieldclinic.org/mAboutUs/Documents/30922-000_Equity-and-Inclusion-Statement%20%282%29.pdf)