Job Information
GERHARDS SHOWROOMS - EAU CLAIRE Kitchen Bath Lighting Store Manager in EAU CLAIRE, Wisconsin
JOB REQUIREMENTS: Kitchen, Bath & Lighting Store Manager Location US-WI-Eau Claire Job ID 2024-4135 Type Regular Full-Time # Positions 1 Category Gerhard\'s Showroom Overview The Kitchen, Bath & Lighting Store Store Manager will be responsible for all management and supervisory responsibilities to ensure an exceptional customer experience. This position will have both contractor and retail showroom sales responsibilities. Responsibilities Customer Development Ensure all customers receive a customer experience worthy of the Brand Manage expectations for the customer experience Provide partnership and mentoring to the sales staff on strategies to help close perspective quotes including strategies for presentations, follow-up, outreach plans and pricing promotions. Balance the drive to close sales with big picture understanding of margin and profitability goals Effectively resolve customer issues, ensuring timely resolution of problems Lead by example, developing your own client relationships, delivering superior service and sales results Establish strong client relationships for the purpose of repeat and referral business Assist customers in the selection of plumbing products, cabinetry, countertops, and other related products Visit job sites as needed to provide client services Be active in local business-related organizations Maintain accurate and organized customer files; review the files regularly to ensure superior customer service Team Development Attract, develop, and retain high-performance talent: Build a strong network and talent pipeline within the industry and among skilled sales professionals in your showroom\'s geographic area. Utilize the strong connections with this network to recruit new sales staff for your showroom as headcount needs arise Own the new hire on-boarding experience for all showroom sales and support staff; manage the new hire training process, assess the learning rate and adjust training plans as needed. Provide interactive discussions and role plays to new sales staff to give them the opportunity to practice and solidify new skills. Train all associates on the company\'s expected processes for showroom and outreach sales process, ensuring consistent, high-quality interactions at each stage of the sales process Partner to understand the ongoing development needs at the individual contributor and overall team level, and develop appropriate plans and objectives for showroom staff Manage individual and showroom... For full info follow application link. First Supply LLC is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. In order to be selected for the position, candidates must submit to a drug test with negative results on employment offer, the ability to be bonded as defined by First Supply LLC\'s fidelity bond insurance carrier, and have a valid driver\'s license and a driving record which meets underwriting standards. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D7CDCADCE240488D