Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,301,859)

Job Information

Festival Foods Guest Services Desk Clerk in Eau Claire, Wisconsin

Job Summary

Job Title: Full Time Guest Services Clerk

FLSA Status: Hourly

Reports To: Guest Services Manager

Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.

Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Takes ownership in order to take care of guest needs directly either by face-to-face, electronically, or telephone and responding to guest inquiries promptly

  • Responds to guest inquiries regarding offers, promotions, and events

  • Adopts the guidelines established by Festival to resolve the complaints from guest

  • Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers

  • Distributes cashier tills and partner with cashiers throughout the day to ensure associate and guest needs are being met

  • Records details of comments, inquiries, complaints, and actions taken

  • Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity

  • Performs guest verifications, processing orders, applications, forms, and requests

  • Hands additional service, including but not limited to: DMV, Lottery, Rug Doctor, and ticket sales

  • Directs unresolved issues and requests to the appropriate designated resource

  • Contributes to the maintenance and development of standards, procedures and policies regarding guest service Support and execute superior guest service

  • Performs other duties as assigned

  • Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm

  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum availability must include 16 hours a week with a minimum of 8 hours per day during available days

  • Ability to process information/merchandise through register system

  • Ability to communicate with associates and guests

  • Ability to read, count, and write accurately

  • Ability to operate all equipment necessary to perform the job

  • Knowledge of wide range of goods and services of Festival

  • Ability to deal with multiple projects simultaneously

  • Strong communication, interpersonal, and guest service skills

  • Should have sound practical judgment of priorities

  • Interest in helping and working with guests

    PHYSICAL DEMANDS AND WORK ENVIRONMENT

    The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment

  • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above

  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed

    WORK SCHEDULE

    The Guest Services Clerk is an hourly position that may be part-time or full-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual’s availability.

    #FFMED

Company Overview

Founded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates +40 full-service supermarkets across the state of Wisconsin.At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

Location : NameEau Claire - Mall Drive

Requisition ID 2024-42171

Requisition Post Information* : Posted Date 1 month ago (3/27/2024 10:54 AM)

Category (Portal Searching) Store Associate

DirectEmployers