Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

IntelAssist Technical Support Representative (Non-Voice - NZ Based Client) in Eastwood, Philippines

Job Highlights:

  • Work-life Balance

  • Competitive salary

  • 'Family-oriented' Culture

  • Hybrid Set Up (2x a day onsite)

  • Day to Mid shift Account

Duties and Responsibilities:

  • Taking initial email or chat inquiries and troubleshooting and managing relatively simple hardware, software, or network problems.

  • Identifying customer issues and diagnosing the root of the problem.

  • Providing basic troubleshooting and guidance to customers in resolving their issues.

  • Answering FAQs related to products or services, features, account setup, billing inquiries, and general usage questions via email and or chat.

  • Basic service and product knowledge and can solve fundamental problems.

Qualifications:

  • Bachelor's degree of any related field

  • 2 years work experience in BPO - Technical Support LOB

  • Experience in chat and email support is required.

  • Ideal candidate would have supported a company in the banking or financial industry.

  • Experienced in using Zendesk is a plus.

  • Ideal candidate would have SAAS experience.

  • Hybrid Set Up (2x a week onsite)

  • Candidate must be amenable to work following the NZ time zone. (8:30 AM to 5:00 PM)

WHY INTELASSIST?

We grow together. We value your effort. We aim to empower you.

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