Job Information
Jones Lang LaSalle Facilities Operations Manager in East Syracuse, New York
Summary
Enhance client property value and user satisfaction by effectively managingEngineering & Maintenance service team performance as well as all levels of financial control, operational asset management, employee development and employee compliance with JLL processes and procedures (both operationally and administratively).
The Associate Operations Manager understands mechanical and electrical systems, building infrastructure operations, construction and maintenance practices, and a detailed level of financial projection, analysis, and reporting via the CMMS systems (Corrigo).
There are three Operations Managers in the Facilities Group at the JLL-Carrier Syracuse location. The Operations Manager position that is currently open specifically supervises the Electricians and the HVAC technicians, with some sharing of the remaining skilled trades (carpentry, mechanics, and powerhouse (utility) / storm water system operators). Additionally, the JLL team manages the Fire Marshal for the extensive fire protection systems on the Campus. In general, the three Operations Managers will cover emergencies on campus, after-hours, and vacation time for other Operations Supervisors and (rare) weekend special events.
The Operations Managers oversee the CMMS (computerized maintenance program) work order system for assigned Craftsmen, input work orders for projects, recurring preventative maintenance, and to develop project timelines for larger jobs at the Carrier Campus. In addition, the Operations Managers work with Carrier Laboratory Managers, contracted personnel on site (Security, Fire Protection, Janitorial, etc) to maintain and improve the Carrier Campus. The Operations Manager should be focused on improving the procedures in the CMMS system as a long term goal.
The Operations Managers are expected to be knowledgeable in office software, including MS Office products for email, internet programs, spreadsheets, and documents. JLL uses MS Team meetings online to maintain account alignment and to provide guidance for job assignments account wide.
Operations Managers should be familiar with OSHA Standards applicable to General Industry, including Confined Space procedures, Electrical Safety, and Personnel Protective Equipment. An understanding of environmental regulations regarding water and air quality would also be helpful. The OSHA derived training for the managers and the Union workforce is mostly provided via Computer-Based Training.Job Responsibilities
Assist Facility Management Team with tactical planning for the team's goals and objectives and completion of day to day workload
Coordinate/support special events in support of client or JLL
Provide general overall facility management services including continuous monitoring of office/facility
Act as an interface with client, visitors and guests
Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal
Model and promote adherence to environmental health and safety policies and initiatives
Ensure that safety is the top priority when assigning work
Monitor work order progress and drive quality and timeliness of completion
Inspect assigned work for completeness
Manage the Work Order process and systems and associated data platform, specifically as it relates to performance management/reporting and maximizing the system capability.
Create monthly, quarterly, annual and ad-hoc account reporting
Ability to research, analyze and report on budget variances.
Assist in developing Preventative Maintenance schedules and procedures.
Has solid understanding of the fundamentals of the discipline and role - continuing to develop specialized knowledge
Any and all other duties assignedQualifications
BA/BS degree with 3-5+ years of related experience preferred; or AA/AS degree with 5-10+ years of related experience
Minimum 3 years' experience with CMMS/Automated Work Order Systems
Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint)
Superior customer service skills and orientation
Ability to maintain professionalism at all times under stressful situations
Ability to plan and manage work orders under time constraints
Ability to multitask and work without supervision
Strong organizational skills, collaborative work style and keen attention to detail
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JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly