Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Butler America Call Center Representative in East Syracuse, New York

Call Center Representative

Location: East Syracuse, NY

Job ID: #69279

Pay Range: $15-17

We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered ‘the factory’ and are the manufactures of heating a cooling equipment. We then sell the equipment to a distributor who sells to a dealer or contractor. The dealer or contractor installs it in the customer’s home. Instead of the homeowner reaching out directly to the dealer they will call Carrier for assistance. We will also get dealers looking for their distributor so they can obtain parts or technical support.

What we help them with:

• Dealer referrals—getting a customer connected with a dealer that can provide sales or service we will warm transfer to a dealer

• Our number one goal is to get the homeowner connected with the dealer

• Provide customers with warranty information

• Product comparison

• Dealer referrals to distributors

• Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department

• Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives

• Agents are also responsible for triage of remote access or wifi capable products such as thermostats. Identify

Requirements:

• Microsoft Office proficient

• Type 35-45 words per minute

• Excellent verbal and written communication skills

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law

Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.

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