Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Conduent Supervisor, Customer Experience in East Hartford, Connecticut

Responsibilities:

  • Recruiting, training, and supervising Customer Care Representatives, completing evaluations as required, and on-going coaching and counseling.

  • Monitoring inbound and outbound Customer Care Representatives staff calls.

  • Updating Customer Care Representatives regarding revised program rules, policies, and procedures.

  • Reviewing and monitoring electronic staff timesheets and staff productivity.

  • Ensuring that identified problems are promptly addressed, documented, and resolved in a timely manner and calls are routed to the appropriate units.

  • Participating in ongoing Conduent and departmental training.

  • Participating in Continuous Quality Improvement (CQI) process.

Requirements:

  • Have an associate degree.

  • Possess two years of call center customer service experience.

  • Show experience with social and/or human services, preferably working with the elderly and disabled adult populations.

  • Exhibit knowledge of healthcare and/or Medicaid (preferred).

  • Demonstrate knowledge of computerized call center systems.

  • Display excellent written, verbal, and interpersonal communication skills.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

  • Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Working For You

Perks and rewards designed for you:

  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.

  • Retirement Savings: We will support you as you save for your future.

  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

  • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.

  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

  • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The approximate compensation for this position is $50-62k per year.

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