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Director, Sales Operations - Legal Preferred location Minneapolis, MN, Carrollton, TX, Ann Arbor, MI or Toronto, CAN. Open to Remote Role Summary In this opportunity as Director, Sales Operations - Legal, Government, Print, you will be responsible for managing daily operations to achieve the designated goals for Segment Sales and Client Management teams across the Legal, Government and Print Market Segments of Thomson Reuters. The primary responsibilities of this position include partnering with the sales and business leadership to initiate and drive sales initiatives, lead CRM adoption and usage, identify opportunities to remove administrative burdens, improve the efficiency of the sales organization, own strategy and execution of annual planning and develop technology plan for field tools through operations to support retention and growth through tactical and strategic initiatives. About the Role As the Director, Sales Operations - Legal, you will: Excel in directing a high-performing global team, using exceptional interpersonal skills and cultural sensitivity to build a collaborative environment that empowers and drives success across markets. Initiate and drive major projects involving data collection, analysis, and investigation, develop recommendations, advocate initiatives, and create a model for implementation. The extent and range of projects include areas such as territory utilization projects, sales rep analysis, pipeline analytics, territory profiling, and documenting best practice sales processes Partner with Sales leadership by initiating and driving major projects involving Sales Operations analysis and investigation including, but not limited to, developing recommendations, advocating prioritization of initiatives, and creating a model for implementation Proactively create and implement strategies for sales process improvement and effectiveness that facilitates an organization of continuous process improvement, drive implementation and adoption of sales tools & support to ensure efficiency and consistency in coaching, performance, and reporting. Assess current operating processes and business model relative to the dynamics of the current market and position. Demonstrate a strong ability to partner with cross-functional teams, including Sales Enablement, Marketing, Product Development, and others, fostering a collaborative culture and managing diverse stakeholders. This includes applying conflict resolution and consensus-building skills to drive sales process improvements and enablement initiatives Partner with Sales, Marketing and P&A teams to deliver a streamlined and accurate forecasting methodology with an emphasis on pipeline driven insights and performance-based discussions Structure, document, and communicate rules of engagement and sales policies within organizations balanced between the right level of required documentation and ease of use. Serve as a primary resource for pre-sales inquiries while focusing team on key priorities that drive and impact sales. Lead implementations for Segment acquisition & global integration Work across Sales Operations to ensure best practices in process, tools and adoption About You You're a fit for the role of Director of Sales Operations, if your background includes: 10+ years of experience in operations, sales, revenue operations, strategy, marketing or related experience Four-year college degree required Business operations experience, primarily in the area of project management and implementing process improvements Prior people management experience required Sales Pipeline and Forecasting process experience Experience using business analytics to determine root causes and identify solutions Demonstrated knowledge and understanding of sales and client management workflow procedures and general business workflows Prior exposure to sales and client management environments and working directly with the sales and account management field and inside organization Ability t travel as required by the needs of the business - estimated 20% Proven ability to build relationships and influence all levels within the organization Proven ability to constructively collaborate across channels, functions and businesses Proven ability to lead, manage and coach a team of high performing employees Strong thought leadership, influential communication skills, and a capacity to guide and direct field-facing initiatives through the leadership team Strong business acumen and ability to optimize operational sales channel performance Strong communication skills (both written and verbal, including ability to synthesize the work of others) Ability to develop and demonstrate unique knowledge of the sales teams' critical needs Experience reviewing work processes that are supporting goals and recommending appropriate more efficient/effective workflow solutions for attainment Proven effective project management capability in a highly-matrixed, customer-centric organization What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-DS4 Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these... For full info follow application link. As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.