Job Information
Insight Global Field Network Installation Technician in Durham, North Carolina
Job Description
The Field Network Installation Technician is responsible for the installation, maintenance, and troubleshooting of network systems at customer locations. This role involves traveling to client sites, ensuring the proper installation of network equipment, and providing exceptional customer service.
Job Responsibilities:
Installation & Setup:
o Install and configure network hardware, including routers, switches, modems, and wireless access points.
o Retrieve hardware from warehouse and deliver hardware to installation locations. Run and terminate cables (e.g., Ethernet, fiber optic) according to industry standards.
o Ensure all installations are performed to company standards and comply with safety regulations.
Maintenance & Troubleshooting:
o Perform routine maintenance on network equipment.
o Diagnose and resolve network issues, both on-site and remotely.
o Test network connections to ensure proper functioning and optimal performance.
Documentation & Reporting:
o Maintain detailed records of installations, service calls, and equipment inventory.
o Report on installation progress and any issues encountered to the Network Manager.
o Follow company protocols for handling and disposing of equipment.
Compliance & Safety:
o Adhere to all company policies, procedures, and safety guidelines.
o Stay updated on the latest industry standards and best practices for network installations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
High school diploma or equivalent (associate degree in a related field is preferred)
Minimum of 1-2 years of experience in network installation or a related technical field.
Experience with various network equipment brands and configurations.
Proficient in the installation and configuration of network hardware.
Understanding of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP). Industry certifications such as CompTIA Network+, Cisco CCNA null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.