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Job Information

CBRE Assistant Facilities Manager in Dublin, Ireland

Assistant Facilities Manager

Job ID

165493

Posted

17-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Dublin - Dublin - Ireland

Responsible for the day-to-day management of all services for the client buildings, ensuring that all vendor service levels are maintained and that KPI targets are met.

Role Summary:

  • Ensure all vendors deliver services in line with the contractual obligations

  • Resolve any supplier issues directly with vendors

  • Responsible for client presentation areas

  • Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels

  • Notate and report all findings in a monthly report

  • Raise Purchase Orders and process / endorse client invoicing

  • Ensure a working escalation process is in place and establish a rota for call outs

  • When required, escalate any emergencies connected with the facilities or equipment

  • Co-ordinate access of Vendors with assistance from client security team

  • Ensure office equipment is in working order and has sufficient supplies

  • Office inspections, recording any faults

  • Carry out cleaning audits in conjunction with the cleaning Vendor

  • Assist in keeping FM Location Operational Manual and Playbooks up to date

  • Ensure a professional / courteous working relationship is maintained with the Landlords and their representatives

  • Responsibility for the continual development of the FMC

  • Ensure all kitchens are fully stocked with provisions and any shortfalls are identified

  • Setting of targets and training for the FMC

  • Ensure that all vendors passes are returned to client and NDA’s are completed / filed

  • Manage client expectations around cover for client events and specific requirements

  • Identify service shortfalls and bring to the attention of the CBRE leadership team

  • Ensure that all PPM’s are carried out as scheduled

  • Manage the outsourced postal service; Manage the courier service and relationship for the client

Experience Required:

  • Strong experience in an FM or related services environment

  • Good knowledge of Facilities Management SLA's / KPI's

  • Experience in dealing with suppliers / contractors

  • PC literate – Microsoft suite

  • Good understanding of FM service contracts and negotiations

  • Strong communicator with confident oral and written skills

  • Good administration skills with an eye for detail

  • Strong customer service ethic

  • Team player mind-set

  • Ability to work to pressured deadlines and take on challenges when required

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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